Support Articles

Sort By: Title | Newest | Most Views | Highest Rated

Sonar Quick Start Guide

What is Sonar? Sonar goes deep - really deep - into a website and transmits back a comprehensive overview with instant data on your sites performance. This extremely helpful data includes the...

Solving the IE11 fixed background bug

How we solved the IE 11 fixed background bug In our efforts to make the best possible experience with all of our themes, we attempted to fix a reported bug regarding fixed backgrounds in...

Site Designer Reset Control

Optimize Your CSS Stylesheet using the Reset control. Have you been trying out a lot of various styles and options during your design workflow? We completely understand! Site Designer makes...

Site Designer new licensing policy

Hi there and Long live the perpetual software license ........ This is the knowledgebase article about our new entitlements policy. Right now, when you purchase our Site Designer...

Shopping Cart Creator Quick Start Guide

This is something we take really seriously. We’ve made the effort to ensure that every window, every function, every option, and every button is clear and easy to use. Whether you’re...

Shopping Cart Creator Pro Help Manual Errata

Pgs. 13, 14, and 36 References the e-mail tracking module, which has been removed. Corrected 09/24/2010. Pg. 14 Instructions for configuring inventory tracking changed. For...

Shopping Cart Creator Help Manual Errata

At this time, there are no known errata for the Shopping Cart Creator Help manual. It's picture-perfect ;) If you've found something that needs to be changed, or if you just have suggestions...

Setting up your Yahoo Server

Yahoo has made the change to secure connection so this means we have to make a small adjustment in your settings of DFTP. Follow the steps below to connect to your Yahoo Server: Step 1: Open...

Setting Up Secure FTP.

If you plan to upload files containing sensitive information and would like an added level of security, you can enable this option in Direct FTP. Navigate to File > Manage Servers , click...

Setting Up Payments in Web Form Builder

You can accept payments via forms made in Web Form Builder by configuring a payment provider. To do so, click the Settings toolbar icon and choose the Payment tab. To enable payment options...

Setting Up an S-Drive Account in Web Form Builder

The easiest way to get your form online is by entering your CoffeeCup account information in the Form Publishing tab of the Settings menu. Trust us, it literally takes seconds to set up and...

Setting Up an S-Drive Account in Shopping Cart Creator Basic and Pro

CoffeeCup S-Drive is an intuitive solution for all your online storage needs — from file storage and sharing to websites, and so much more. Don’t have an S-Drive account? No sweat...

Set Up Gmail For Your Own Domain

Setting up a Google Workspace account. Did you know that you can set up email accounts from your own domain using the power of the user-friendly Gmail browser-based email system? This means...

Server Profile Information.

Clicking the Servers button in the Toolbar or navigating to File > Manage Servers opens the My Servers window . The My Servers window allows you to set up a server profile you can use to...

SEO Resources

SEO Resources Now that you have all this information about your website, we are sure you are asking yourself "What do I do now?". Sifting through pages and pages of SEO books can be...

Saving Data Tab in Web Form Builder

With Web Form Builder, you have the ability to log your form results into a CSV (coma seperated value) file as well as a MySQL database (SQL not supported).     Save to a...

S-Drive Academy: Your Website on S-Drive in 3 Steps

New to S-Drive? No worries! It's actually a very simple way to host full-featured and powerful websites. We have an entire series of tutorials that will help you through many of the wonders of...

S-Drive Academy: Using Web Forms to Interact and Learn

Sparked by an overwhelming amount of compliments, we decided to focus The Academy on something every website needs: web forms! So, here we go! First, we’ll talk about why they are so...

S-Drive Academy: Sync with the HTML Editor

Yep, it’s another fun day of class at S-Drive Academy. Today we’re going to show you how a website made with The HTML Editor can be synced to S-Drive. Yes, this is the same...

S-Drive Academy: Mailing Lists (Part 2)

Build Your Mailing List Like a Boss. Good to see you again! Last time we got you started on the idea of building a mailing list. Hope you really thought about it and realized what a...

S-Drive Academy: Mailing Lists

An Effective Mailing List: The Bread & Butter of the Web (And with Web Form Builder and MailChimp, a lot of easy fun, too!) How do you gather contact information and engage...

S-Drive Academy

New to S-Drive? Need help with an S-Drive feature? Just looking for some good ol'-fashioned learning? You've come to the right place! S-Drive Academy is your premier destination...

RSD vs RLM

How is Responsive Site Designer different from Layout Maker? Responsive Layout Maker is fantastic for all who like to get under the hood and work directly with code. RLM solves one of the...

Responsive Web Design

About creating a web design, that fits all sizes Hold on now, if it fits unlimited device and screen sizes, the web site must be like...infinite? Without predefined size, impossible to...

Responsive Themes: What are they?

You may be asking yourself what really is a Responsive theme and why do I need one? Well a responsive theme is a process of web design that allows a website designer to restructure a website at...

Responsive Slider Help Guide

Your help guide to the first real Content Slider app alive Responsive Content Slider (RCS) is crazy cool. You can create highly sophisticated designs per slide, or build simple...

Responsive Site Designer — The Design Pane

Overview of the design pane The CoffeeCup responsive suite features a long list of powerful design controls. These buttons, dropdowns, spinners, check - and color boxes make using the design...

Responsive Site Designer — Adding Elements

Adding Elements to Your Project Elements are the components that make up your website and include items like headings, paragraphs, images, buttons, etc. With Responsive Site Designer,...

Responsive Site Designer Video Tutorials

Responsive Site Designer V1 & V2 videos Working with our responsive apps is intuitive, fast & easy. Of course we would say that, right? There’s plenty of proof for that...

Responsive Site Designer Resource Overview

Your help guide for our #1 responsive apps Welcome to the resource headquarters for the most advanced responsive design apps on the web. This article offers a global overview of the...