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Do you receive this error while opening Web Image Studio? If you see this, it means that your operating system is blocking Flash from being used locally. Because Web Image Studio is...
If you've published/uploaded your form to your server and are testing it, you might see an error that looks similar to this when clicking the submit button: Parse error : syntax error,...
This information is available on your printed receipt, as well as on the e-mail confirmation sent immediately after finalizing your purchase. If you no longer have these receipts available, please...
You can use the Forgot Password option to have a link sent to your e-mail in order to reset your password. If the e-mail account is no longer active, please contact us . In your e-mail, state...
Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.
Using CoffeeCup HTML requires that you understand the basics of HTML, but you don't need to be an expert. In fact, just reading the online help articles should be enough to get you up and...
Please contact the Sales team immediately before continuing to ensure that your order has been placed successfully and we will be happy to help.
Note : In HTML Editor version 2009 and later, the .chm help file was replaced with a PDF. To upgrade to the latest version of the HTML Editor, download it from your My Products page . If you...
If you experience issues sending e-mail with Website Access Manager, your best bet is to go to Tools > Edit E-mail Settings and make sure your e-mail settings are correct. Please note that...
If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...
If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...
If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...
There are several potential reasons why you are not able to upload your webpages: You may need to upload your files to a specific subfolder on your server. To set this subfolder,...
When I am at the checkout page for my shop, I see the quantity is set to 1 for a product that I just added to my cart. When I try to change the value to another number and click update...
At this time, there is not a tool available in Direct FTP to recover accidentally deleted files. However, if your Web hosting provider has a backup of your site, this may be possible. Contact...
Server response headers are a useful way to check to see if your site is responding correctly to any request for a page on your server. There are nine HTTP status codes that we are mostly...
If your web hosting provider grants you access to your Statistics, and you can view your HTTP Referrers, this can be very valueble information. You can do a search through these statistics for...
Optimizing Your Website In the age of broadband internet access, it can be somewhat easy to forget about optimizing for lower bandwidth visitors. Many people these days use DSL or Cable...
Website Projects are one of the most useful components of the HTML Editor, because they keep your entire website organized on and off of the web. It's easy to set up a Website Project and...
You’re getting this email because you own an older version of the CoffeeCup HTML Editor. The last pink newsletter for breast cancer awareness month: You probably know that CoffeeCup is...
With the latest release of CoffeeCup HTML Editor, we made some modifications to the installer to allow for greater flexibility on how the software can be installed. This improvement now allows for...
You want to create great websites. Totally stellar, kick-butt websites that leave people saying, “Wow, you really made that?” Consider the HTML Editor your new best friend. HTML...
The HTML Editor 12 and greater installation is pretty darn smooth, but there may be occasions where the previous version of the HTML Editor was not uninstalled cleanly. You'll want to...
There are two simple ways to have text automatically wrap around an image placed on a website. One involves a quick bit of code in the line of HTML that references the image, and the other...
The newest version of Website Access Manager offers options that allow you to control many server-level functions that you can usually only work with using your hosting control panel. To access...
With the HTML Editor, you can import published webpages from the Internet and open them in the program. To do this, go to File > Open From Web . This opens the Open From Web window ,...
Sometimes the image you want to include in a post is very large, and you’ll need to resize it before it can be posted to your Stream. However, we’ve thought ahead and included a way to...
The CSS Menu Designer (now defunct) was included in the HTML Editor in versions 2011 and earlier but has been removed with the release of our new Responsive Menu Builder . Step...
We know that you were taught that pushing and pulling were unacceptable in school, but that is only if you do it to a living being. It does not count when it is an Element in your design!...
Display Properties are used for controlling the way elements flow within your layout. All elements have a default display depending on what type element it is. Usually this is block or inline....
