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"Markup Data Folder Does Not Exist" Error

If you are using Windows XP, Vista or 7,8 and get the "Markup Data Folder does not exist!" error when you try to open the HTML Editor, you may have improperly set permissions for the...

"This Application Has Failed to Start Because the Application Configuration Is Incorrect" Error Message

After installing the software and launching the program for the first time, if you receive an alert that reads: Windows 8, 7, Vista: " The application has failed to start because its...

"Your form could not be submitted for the following reason(s)"

It's a good idea to test your form to ensure it works properly before making it publicly available. That way you can catch errors like this one! If you submit your form and you get this...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

2013 Release and Update Overview

Let’s take a moment to reflect on the events that made this year so special... and celebrate the end of the Old, and start of the New Year with some Super Deals: The Most Popular App of...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...

426 Connection Closed; Transfer Aborted or 503 Bad Sequence of Commands

Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

6 Visual Tips for Killer Emails

6 Visual Tips for Killer Emails Emails, emails, emails. Even though some people probably feel like they are practically drowning in emails and newsletters, it’s still a...

A Box Appears Behind My Shapes When I Resize My Browser Window

When you use shapes on a centered webpage with a gradient background, a box may appear behind the shape when you resize your browser: This occurs because of the way Visual Site Designer...

A Responsive Email in 6 steps

Coding and designing responsive newsletters is hard Email professionals say making a custom, responsive email takes days. They would be right— if it weren't for...

A script on this page is causing Internet Explorer to run slowly

When you try to publish or export your form using Web Form Builder, this alert may appear: Here's a quote from Microsoft that helps explain this error: " Because some...

A single design with great viewing experience on all devices

Designing for all devices Following our previous responsive design adventures you will feel pretty familiar with the tools and workflow in Responsive Site Designer . Here’s a quick...

A Website Needs to Adapt... or Die

Preface: A Mobile Explosion It was the end of 2009, about 8 years after the dot-com bubble burst; the Internet counts close to 200 million domain names, and over 230 million websites (none of...

About Cookies

The CoffeeCup Support System uses cookies to remember who you are after you have successfully logged on. If your browser is set up to not allow the saving of cookies, you will not be able to log...

Absolute vs. Relative Paths/Links

Still today, one of the more tricky and confusing things about HTML is linking to other pages and sites, especially when absolute and relative paths come into play. But worry not! Creating links...

Activating Your Account

When you first create your CoffeeCup account we will send a message to the email address you used with a link to activate your account. We do this to make sure you own that email address and...

Add Form Builder to Shopping Cart Creator for custom user information.

Have a form and want to add it to Shopping Cart Creator, no problem, we're here to help. Please note that the form will not submit with your cart, it will be a separate entity, so you may...

Add Web Form to Wordpress Blog

Have a WordPress Blog and wish to add your form to it? Don't panic, we're here to help, this article will walk you through a couple of scenarios our users have encountered. Using...

Add Your Form to a VSD Website

Ready to put your Web Form Builder form into your VSD website project? You've got three different options, depending on how you're planning to publish your form. Using the Publish...

Add Your Sitemap To A Visual Site Designer Website

Looking for a way to publish your sitemap on your Visual Site Designer website! Yes, we know that is why you are here. :) That being said, simply follow the instructions listed below and your...

Adding a Counter to Your Site

You can locate pre-made counter scripts at HotScripts.com that you can add to a page created in Visual Site Designer. Follow these step-by-step instructions to add a counter to your website:...

Adding a Drop-Down List to an HTML Form.

Drop-down lists are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your...

Adding a Facebook Like Button to Your Page

Have you ever wondered how people add those awesome Facebook "Like" buttons to their website layouts?   (function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0];...

Adding a Firestarter Animation or Other SWF File to a Visual Site Designer Website

This article explains how to insert a Flash animation created with Firestarter into a webpage created with Visual Site Designer. You can also follow these steps to add any SWF file to a Visual...

Adding a Firestarter Animation to a Webpage

The first step in publishing an animation created using Firestarter is setting up a webpage for the movie to play on. You can either create a new webpage or add the code to an existing webpage. If...

Adding a form to Responsive Site Designer

Web form Builder is an amazingly powerful, responsive form creator. Create forms for registrations, surveys, purchasing and more. Now that you have created a totally cool responsive...

Adding a Google +1 Button to Your Page

Have you seen the cool "Google +1" buttons that people have been adding to their websites? When implemented, this button can truly enhance the layout of your page and...

Adding a List Box to an HTML Form

List boxes are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your list box...