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How Do I Set Up Custom Error Pages?

To set up custom error pages, click the Error Pages button in the toolbar. This opens the Custom Error Pages tab of the Advanced Settings window . The first step is to...

How Do I Edit Error Page Themes?

If you know HTML and CSS, you're fully equipped to edit the error page themes you can add to your site with Website Access Manager. To do so, first install the themes in Website Access...

Meta Tag Generator App

HEAD DATA Meta tags are a way to provide additional information about your page. This information is not displayed on your page and is used primarily for search engines and other services to...

Grid Systems and Frameworks

  We are working on it! We have a lot of information that we want to cover here, so be patient with us as we continually update this article. How (Responsive)...

Responsive Actions - The Stack

The Stack This is one of the most frequently used responsive action. The reason for that is simple, at small screens there is little room for content to be displayed next to each other....

I Did Not Receive an Order Confirmation Screen or E-mail. What Should I Do?

Please contact the Sales team immediately before continuing to ensure that your order has been placed successfully and we will be happy to help.

How Can I Track My Shipment?

At this time all orders are sent via USPS and do not offer tracking numbers. We do have a shipping quote time of 7-14 business days for delivery within the United States. Orders going overseas may...

Is This Software SEO- and Web Standards-Friendly?

Yes. Everything is made with web standards and search engines in mind. Every page created with our software follows W3C markup standards. In addition, with the new Pages tool , you can add...

When I Try to Add a Product to My Cart, Nothing Happens.

This issue is caused when your web server isn't properly configured to handle sessions. Sessions are how PHP remembers things like what a customer puts in their cart, subtotals, totals, and...

When I Try to Upload, I Get the Message "No Changes Were Detected."

If you receive this message, it is because you have already uploaded all your changes. If you feel you have received this message in error, go to Tools > Show Folder Status . This opens a...

Learn About HTML - HTML Forms

HTML Forms How do I use forms? How do I get form data emailed to me? How can I use tables to structure forms? How do I make a form so it can be submitted by hitting ENTER?...

Chapter 4: Build your Menu

Layout, Elements & Themes In this chapter we will be starting the creation of a menu. You’ll get an overview of the different visual controls and and learn to use a bunch of them....

Responsive Email Designer Quick Start Guide

INTRODUCTION Email based customer interaction and newsletter marketing has drastically grown in importance for all types of companies over the past few years. Despite the critical nature of...

How Do I Change My Account Information?

To change your account information, log into your account , and then click on My Account . From here, you'll be able to change your account information, including your basic...

What Does the Globe Icon Do?

Selecting the globe icon in a product or category marks it as hidden. This means it won't be published when you upload your shop, or if the product or category has already been published,...

Can I Import Users From CoffeeCup Password Wizard?

Yep! Just go to File > Import and select Import users from CoffeeCup Password Wizard . Next, click the File icon to browse your computer for the desired Password Wizard file. When...

I Can't Access my Remote Folder With Website Access Manager.

If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...

When I Import a Password File Into Website Access Manager, the Information Appears in the Wrong Fields.

In order for the information in your password file to appear in the correct fields, it must be in the following order: Real Name Title Username Password...

Responsive Themes: What are they?

You may be asking yourself what really is a Responsive theme and why do I need one? Well a responsive theme is a process of web design that allows a website designer to restructure a website at...

How to make your Image Map Responsive

This article has been updated! Version 5.0 of CoffeeCup Image Mapper will create stunning responsive image maps which means no more having to “hack” the code to produce one! The Wizard will...

How Long Will it Take For My Shipment to Go Out?

All orders placed with items for shipment will go out the following business day. You will receive an email letting you know when your order has been shipped.

I Get an ActiveX Error when Opening Web Image Studio.

Do you receive this error while opening Web Image Studio? If you see this, it means that your operating system is blocking Flash from being used locally. Because Web Image Studio is...

HTTP Status Codes

Server response headers are a useful way to check to see if your site is responding correctly to any request for a page on your server. There are nine HTTP status codes that we are mostly...

Adding your button to WordPress

Have a WordPress Blog and wish to add your button to it? Don't panic, we're here to help, this article will walk you through a couple of scenarios our users have encountered. Exporting...

Responsive Layout Maker Settings

Wondering what are the settings for in Responsive Layout Maker and how you can use them to your benefit? Here will will show you what each of these are used for and walk you through some examples...

RED Personal vs RED Business

Responsive Email Designer is available in two versions: Personal and Business. RED Personal focuses on a core-set of features and options to produce a responsive email. RED for Business builds on...

Hook in a Form Builder script to Form Designer

Hook a Web Form Builder script with Form Designer Form Designer is a fantastic front-end design tool for creating interactive forms that are unique and responsive. It works by connecting...

How can I publish a form to my own server?

Publishing your form to your own server is as easy as 1-2-3. To set this up, go to the File Menu > Export > Manual Server Setup . This will then generate all of your form files that...

S-Drive Academy

New to S-Drive? Need help with an S-Drive feature? Just looking for some good ol'-fashioned learning? You've come to the right place! S-Drive Academy is your premier destination...

Connecting to Your Server

To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...