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Go Pink Save Big Fight Cancer

Hey there, it’s Suzanne from CoffeeCup! You probably know that October is National Breast Cancer Awareness month. This awful illness has affected countless people, including many dear to us. We...

When I Import a Password File Into Website Access Manager, the Information Appears in the Wrong Fields.

In order for the information in your password file to appear in the correct fields, it must be in the following order: Real Name Title Username Password...

I Can't Access my Remote Folder With Website Access Manager.

If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...

When Trying to Publish My Shop I Receive the Error "Failed While Saving Products"

If you are trying to export or publish your shop and you receive an error message that says, "Failed while saving products," the likely cause is a security setting in your anti-virus...

Increasing Social Media Awareness

Using Social Media Not everyone feels the same way when it comes to the social networking sites, but what cannot be denied is that if you have an online presence in one of these venues and you...

How to make Shopping Cart Creator Work with PHP 5.x

At this time, Shopping Cart Creator has not been updated to support PHP 5. However, with just a small change to one of the included PHP files, you can make the shop function correctly. Here is...

I Am Unable to Update the Quantity of Products in My Cart.

When I am at the checkout page for my shop, I see the quantity is set to 1 for a product that I just added to my cart. When I try to change the value to another number and click update...

My Events Have a Square Edge in Preview and a Rounded Edge in the Published Calendar.

You may have noticed that when you're working with your calendar in Web Calendar, or when you're checking it out using the Preview function, the events in your calendar have square...

How Long Will it Take For My Shipment to Go Out?

All orders placed with items for shipment will go out the following business day. You will receive an email letting you know when your order has been shipped.

Apply a page background

Apply a Background to your Page In just a few simple steps you can apply a background color or image to the entire project of your site or on a single page. These steps work across all of our...

Can I Mix Vertical and Horizontal Menus?

When you start Menu Builder for the first time, you will have to choose the type of layout you would like your menu to use. Once you select a layout, it cannot be modified later.... or can it???...

Customizing Web Calendar Images with Web Image Studio

Web Image Studio can be used to customize the graphics in any CoffeeCup theme or graphics pack, which means that you can tweak any aspect of your Web Calendar themes! It's actually really easy...

Open Graph & Twitter Card

“A day wasted on others is not wasted on one’s self.” - Charles Dickens, A Tale of Two Cities What does this quote have to do with Open Graph and Twitter Card? Allow us...

Chapter 8: Living Pictures

Living Pictures are a really cool type of animated GIF that you can create. Rather than just being a video converted to GIF, where every part of every frame moves, these images animate only...

Chapter 12: Preparing Frames with Web Image Studio

The groundwork for any exceptional animation is the quality of its frames. Without great frames, your animation won’t look good. Therefore, it is of utmost importance to prepare your frames...

Can I Import Users From CoffeeCup Password Wizard?

Yep! Just go to File > Import and select Import users from CoffeeCup Password Wizard . Next, click the File icon to browse your computer for the desired Password Wizard file. When...

How Can I Back Up My Custom Images and Effects Settings?

In Power Post you have the ability to create custom image sizes and effects. If you plan to switch computers or format your existing computer, you may want to back up this information. To locate...

Chapter 2: Getting to know the Animation Studio Workspace

Here’s a quick overview of the major features of the Animation Studio workspace:     1. Frames Tab Add, arrange, and view all of the frames in your animation. 2....

Chapter 3: Starting a New Project

Just a note before we get started: There are many different ways you can perform the functions we’ll explain in this tutorial. For example, to save your animation, you can: Go to File >...

Image Compression Program

Speed is a big ranking factor with the search engines, so you want your website to load as fast as possible. More compact images take less time to load and therefore speed up your website and your...

What are the “Area Background” Properties, and How Do I Use Them?

You can create a complex design by combining different background properties, which is why we included the "area background" properties (including the central, main content, header,...

Why Can't I Use the Visual Editor with an HTML5 DOCTYPE?

The reason the Visual Editor won't work with an HTML5 DOCTYPE is because it was built around HTML 4.01. As a result, it does not recognize HTML5 tags such as <video>, <audio>,...

Editing a Custom Form Theme for OS X

So you want to create your own theme? Great! All you need to do is create a new theme, edit the default.css file until it's styled the way you like, and put all your referenced images in the...

What Does the Globe Icon Do?

Selecting the globe icon in a product or category marks it as hidden. This means it won't be published when you upload your shop, or if the product or category has already been published,...

Apply SSL Certificate

Applying an SSL certificate to a custom domain There is no doubt that website security is vital. The key to protecting yours and your user data is by enabling an SSL certificate. This changes...

How Do I Manage Orders and Payments?

Shopping Cart Creator is not used to manage orders and payments. These aspects are handled through PayPal  for Shopping Cart Creator Basic and PayPal, Authorize.Net , Google Checkout ,...

Chapter 2: Using Places

Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...

What Payment Options Do You Accept?

We currently accept all major credit cards (Visa, MasterCard, Discover, AMEX) as well as our new PayPal option. Unfortunately, we do not accept direct bank transfer as form of payment at this...

I Get an ActiveX Error when Opening Web Image Studio.

Do you receive this error while opening Web Image Studio? If you see this, it means that your operating system is blocking Flash from being used locally. Because Web Image Studio is...

Images transfered with Direct FTP appear to be broken

If you are having problems with images that are uploaded with Direct FTP and they appear corrupted, follow these instructions to correct the problem: Step 1: Download and install the...