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How Do I Back Up My Databases in Website Access Manager?

Backing up your files frequently is always a good call — you never know when a backup might come in handy. If you wish to back up your files for security purposes or to use your saved...

How Do I Block Certain Users From My Site?

So there's a certain user who keeps spamming your website, or a range of IP addresses that causes nothing but trouble, and you want to make sure they can't access your website. No...

How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...

How Do I Change My Account Information?

To change your account information, log into your account , and then click on My Account . From here, you'll be able to change your account information, including your basic...

How Do I Change My E-mail Address With CoffeeCup?

Log into your account and click the My Account link . You can change your e-mail address under the Profile tab .  If you have forgotten your login information, e-mail...

How Do I Clear the Public Chat History?

We've written up a little chunk of code that clears your chat history for you. Here's how to use it: First, copy and paste the following code into a Notepad file:...

How Do I Configure Authorize.Net for Use With Shopping Cart Creator Pro?

Follow these steps to configure your Authorize.Net account for use with CoffeeCup Shopping Cart Creator Pro: Create an account with Authorize.Net. ( Click here more information about...

How Do I Configure Google Checkout for Use With Shopping Cart Creator Pro?

Follow these steps to configure your Google Checkout account for use with CoffeeCup Shopping Cart Creator Pro: Create an account with Google Checkout. Make sure you’re...

How Do I Configure My FTP Settings in Website Access Manager?

In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...

How Do I Configure PayPal Express Checkout for Use With Shopping Cart Creator?

To use PayPal Express Checkout, you will need to sign up for a PayPal business account and provide an API username and password, as well as a signature. Here’s how to obtain this...

How Do I Configure PayPal Website Payments Standard for Use With Shopping Cart Creator?

If you use PayPal Website Payments Standard, when your customers check out, they will be directed to a page that allows them to log into their PayPal account or pay by credit card without...

How Do I Configure the E-mail Settings in Website Access Manager?

Note : You should use the e-mail account provided by your e-mail provider, such as youraccount@comcast.net or youraccount@aol.com . Other accounts, including Hotmail, Yahoo!, and Gmail, may...

How do I configure Web Form Builder for use with PayPal Sandbox?

If you want to use PayPal Sandbox with Web Form Builder, there is a small change that you will need to make to one of the PHP scripts.  Please note, this does not work if your form is hosted...

How Do I Customize PHP Variables?

Follow these steps to add custom PHP variables to the HTML Editor: Make sure the Editor is closed. Go to  C:\Program Files\CoffeeCup Software\phpdata Use...

How Do I Disable Checkout So I Can Work on My Shop?

To take your shopping cart offline, open your shop in Shopping Cart Creator, click the Payment button in the Toolbar , and uncheck the box enabling whichever payment provider(s) you are...

How Do I Edit Error Page Themes?

If you know HTML and CSS, you're fully equipped to edit the error page themes you can add to your site with Website Access Manager. To do so, first install the themes in Website Access...

How Do I Find Out My User Agent?

If you are setting up browser redirection in Website Access Manager, your user agent (put very simply, information about your browser) can come in handy. You can easily find out your user agent...

How Do I Find the RGB or Hex Code for a Color on My Screen?

You can use the Eyedropper tool to select a color from anywhere on your screen. Here's how: First, select the Eyedropper tool from the Toolbar . This minimizes Website Color...

How Do I Install Shopping Cart Creator?

If you are installing the registered version of the software, it is highly recommended that you uninstall the trial version before installing the registered version, and then restart your...

How Do I Install Theme Packs?

Shopping Cart Creator themes are now grouped by dimensions. We currently offer themes in either 800px width or 1024px width. The following step-by-step instructions will show you how to install...

How Do I Know if My Server is Compatible?

To use Website Access Manager, you should be running an Apache or Apache-compatible server (including lighttpd and EhttpD). To determine if your server is compatible with Website Access...

How Do I Link to Different Sections on the Same Page? (HTML Editor)

You've been designing your site and have figured out that a page can be as long as necessary. This is great, but it can be a pain when you're dealing with longer pages. Help out your...

How Do I Locate Full Order Details When Using Authorize.Net?

The API Shopping Cart Creator Pro uses with Authorize.Net only allows a small number of characters to be sent over e-mail with the order details. However, this information can be found online in...

How Do I Make a Screenshot?

The easiest way to show our tech support team what your software issue looks like is to take a screenshot. A screenshot is an image of your computer screen. If you aren’t sure how to take a...

How Do I Make My Custom Theme Appear in the New Theme Window?

It's really easy: Just go to File > Save as Theme and enter a name for your theme. That's it! Your theme will now appear in the New Theme window .

How do I make my Pop-Up form transparent?

Ever used the pop-up form function in Web Form Builder? It makes your form pop up over a webpage that it's emedded in. If you want that pop-up to be transparent, you need to make a few simple...

How Do I Manage Orders and Payments?

Shopping Cart Creator is not used to manage orders and payments. These aspects are handled through PayPal  for Shopping Cart Creator Basic and PayPal, Authorize.Net , Google Checkout ,...

How Do I Manually Install HTML Editor Themes? (HTML Editor 2010 First Edition and Lower)

If you are using any version of the HTML Editor lower than 2010 SE, you will have to manually install any themes you buy from our Theme Shop . Here's how: Download your HTML...

How Do I Move My Cart to Another Computer?

If you work on your shop on multiple systems, you will need to copy the data to each computer you work on. To do this, open your existing shop and go to File > Save Shop As . Create a new...

How Do I Remove Website Access Manager From My Server?

If for whatever reason your .htaccess settings got messed up, the best option might be to just delete them from your server while you figure out the issue. To do this, go to Tools > Remove...