In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by going to Tools > Edit FTP Settings. Enter the appropriate information in the provided fields. If you are unsure of any of this information, contact your hosting provider.
Examples of valid server names:
Examples of invalid server names:
Note: At this point, you are not configuring your server for password protection. This step is just part of the setup process. If you select the wrong folder, the program's setup scripts will not be able to detect your system configuration, and your user access will not work.
Note: If you are using SFTP or SCP, you will not be able to use Website Access Manager. For more information, consult this article: Does Website Access Manager Work Over SFTP or SCP?
- Your Website — The URL of your website, including http://www. (e.g. http://www.yourdomain.com).
- Username — The FTP username assigned to you by your web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Usernames are case sensitive, so if there are capital letters in your username, you must enter it that way.
- Password — The FTP password assigned to you by your web hosting company. Be sure to enter the information exactly how it was given to you by your provider. Passwords are case sensitive, so if there are capital letters in your password, you must enter it that way.
- FTP Server — The location where you will upload your website files. It should be in the form of an IP address, your domain name (e.g. yourdomain.com), or your domain name preceded by ftp. (e.g. ftp.yourdomain.com). Do not include ftp:// or http://. It is up to your web hosting company to assign your FTP server host name, so you will need to find out from them what it is.
- Home Directory — Use the Browse button to browse your server for your home directory. Your home directory is the folder where your website files are stored. Common names include www, public_html, /, /htdocs, or web. If you aren’t sure of this information, contact your hosting provider.
- Advanced — Clicking this option allows you to enable or disable passive mode and to add or edit a server root. If you wish to hide these options, click Advanced again.
- Enable Passive Mode — This option enables passive mode. Use passive mode if you experience issues connecting.
- Server Root — The server root is the folder where your website is served. Common names include /, public_html, www, httpdocs, htdocs, html, and web. If you are unsure of what your server root is, enter your URL in the Website URL field, and then click the Auto-Detect button. This will automatically find your server root and enter it in the corresponding field.