Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...
Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...
Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...
Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...
Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...
Incorrect Proxy Information First, you should make sure you did not enter proxy server information by mistake. If you don't know what a proxy server is, or if you have not been instructed...
To backup your Direct FTP database, you simply need to copy the file to a secure location. Once you do that, you can then install Direct FTP on the new system and copy the file back. Here is...
There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...
There are four different types of places that you can add when configuring a connection. Each connection type helps you maintain your documents, photos, music, and videos keeping everything...
Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...
An FTP program does not need a lot of settings to get the job done. That is why we have minimized the settings used in Places. There are two sections found under Tools > Settings , Options...
Backup and Restore We have included a quick and simple way to backup and restore your Places profiles. To do this click File > Backup and save your backup to a location you will remember....
System Requirements To use the latest version of CoffeeCup Places, the software must be installed on Windows Vista (yuck!) or Windows 7/8/8.1 with Internet Explorer 9 or higher. If you are...
With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...
If you connect to the Internet using a proxy server, you will need to configure this in Direct FTP before you can connect to your server. To access the proxy server settings, first click Edit...
To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...
At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...
What is FTP? What does FTP stand for? What do I use FTP for? What does ... mean? What is an FTP client? What is a server profile? What is Passive...
If you experience errors uploading with Direct FTP, you may want to check the access logs on your server for any of the following FTP error codes. 500 Series: The command was not accepted...
If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...
In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...
Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...
At this time, there is not a tool available in Direct FTP to recover accidentally deleted files. However, if your Web hosting provider has a backup of your site, this may be possible. Contact...
There are several potential reasons why you are not able to upload your webpages: You may need to upload your files to a specific subfolder on your server. To set this subfolder,...
If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...
If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...
If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...
Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.
You may get the following error message when you are configuring your FTP settings if you incorrectly selected the wrong home directory or if you already have an existing .htaccess file in your...
There are several possible causes for this issue: 1. Have you tried refreshing your browser? 2. Have you tried deleting your temporary Internet files? To do this in Internet Explorer,...