Articles tagged “FTP” - Sort by...

11001 in Request ConnectAsync 500 Host Not Found Winsock #11001

Error: 11001 in Request ConnectAsync 500 Host Not Found Winsock #11001 If you get this error when you try to upload, there are a few things you should try: Make sure you are connected...

11004 in Request ConnectAsync 500 No Data Winsock #11004

Error : 11004 in Request: ConnectAsync. Check your server profile settings and try again. 500 No Data (Winsock error #11004) This error can occur if you put something invalid in the Server...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...

426 Connection Closed; Transfer Aborted or 503 Bad Sequence of Commands

Error : 426 connection closed; transfer aborted or 503 bad sequence of commands Some servers do not allow passive transfers and will return this error if you try using passive mode . Try...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

After Upgrading to 6.x, I Can No Longer Connect to My Server.

Incorrect Proxy Information First, you should make sure you did not enter proxy server information by mistake. If you don't know what a proxy server is, or if you have not been instructed...

Can I Transfer My Profiles to Another Computer?

To backup your Direct FTP database, you simply need to copy the file to a secure location. Once you do that, you can then install Direct FTP on the new system and copy the file back.  Here is...

Changing Modes

There are three main modes for uploading files in an FTP client: auto, ASCII, and binary. All text-based files are uploaded in ASCII mode, whereas all images, movies, and audio files are uploaded...

Chapter 1: Adding A Place

There are four different types of places that you can add when configuring a connection. Each connection type helps you maintain your documents, photos, music, and videos keeping everything...

Chapter 2: Using Places

Now that you have all your profiles setup and are ready to go, let’s put them to good use! Places has a lot of neat features for such a small program. Using them is rather easy, but we want to...

Chapter 3: Places Settings

An FTP program does not need a lot of settings to get the job done. That is why we have minimized the settings used in Places. There are two sections found under Tools > Settings , Options...

Chapter 4: Advanced Features in Places

Backup and Restore We have included a quick and simple way to backup and restore your Places profiles. To do this click File > Backup and save your backup to a location you will remember....

Chapter 5: Additional Information on Places

System Requirements To use the latest version of CoffeeCup Places, the software must be installed on Windows Vista (yuck!) or Windows 7/8/8.1 with Internet Explorer 9 or higher. If you are...

CoffeeCup Places Quick Start Guide

With the growing number of social media, web accounts and cloud applications available to us, it can quickly become overwhelming to keep up with all of them. Also, having to manage these files,...

Configuring a Proxy Server.

If you connect to the Internet using a proxy server, you will need to configure this in Direct FTP before you can connect to your server. To access the proxy server settings, first click Edit...

Connecting to Your Server

To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...

Does Website Access Manager Work Over SFTP or SCP?

At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...

FTP Overview.

What is FTP? What does FTP stand for? What do I use FTP for? What does ... mean? What is an FTP client? What is a server profile? What is Passive...

FTP Return and Error Codes.

If you experience errors uploading with Direct FTP, you may want to check the access logs on your server for any of the following FTP error codes. 500 Series: The command was not accepted...

How Do I Change File Permissions? / How Do I CHMOD?

If you need to change the permissions of a file or folder on your server (a process also known as CHMOD ), you can use the handy tools in Direct FTP. First, select the file or folder whose...

How Do I Configure My FTP Settings in Website Access Manager?

In order to properly use Website Access Manager, you must be connected to your server via an FTP connection. You can set up your FTP connection in Step 2 of the New Profile wizard or by...

How Do You Use Free FTP?

Getting Started The first thing you have to do in order to use Free FTP is set up your server profile. You can do this by clicking File > Manage Servers . This will open the My Servers...

I Accidentally Deleted File(s) and/or Folder(s). Can I Recover Them?

At this time, there is not a tool available in Direct FTP to recover accidentally deleted files. However, if your Web hosting provider has a backup of your site, this may be possible. Contact...

I Can Connect to My Server, But I Can't Upload.

There are several potential reasons why you are not able to upload your webpages: You may need to upload your files to a specific subfolder on your server. To set this subfolder,...

I Can't Access my Remote Folder With Website Access Manager.

If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...

I Can't Connect.

If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...

I Can't Delete Certain Files or Folders.

If, when trying to delete certain files or folders, the icon just flashes, disconnect and then reconnect to your server and try again. If this doesn't work, you may want to contact...

I Forgot My FTP Username and/or Password.

Contact your hosting provider, and they will be able provide this information, as well as any other server account information you may need.

I Get an Error When I Try to Configure My FTP Settings in Website Access Manager

You may get the following error message when you are configuring your FTP settings if you incorrectly selected the wrong home directory or if you already have an existing .htaccess file in your...

I Have Uploaded My Files with Direct FTP, but I Don't See the Changes

There are several possible causes for this issue: 1. Have you tried refreshing your browser? 2. Have you tried deleting your temporary Internet files? To do this in Internet Explorer,...