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What are the Differences Between Password Wizard and Website Access Manager?

Website Access Manager contains several options unavailable in Password Wizard, including: Ability to allow/block visitors by IP address and/or domain name Custom error pages...

What is a Merchant Account?

Plastic, Not Paper If you own or run a business — especially an online business — you know that it's imperative that you be able to accept credit cards. To do this,...

How Do I Use Website Access Manager With Visual Site Designer?

Website Access Manager allows or denies access on a folder-by-folder and file-by-file basis, but Visual Site Designer creates only one folder (called files ) that contains all your website...

Learn About HTML - Web Publishing

Web Publishing Where can I put my newly created Web pages? How can I get my own domain name? How can I block my hosting service's advertisements? Where can I announce my...

Learn About HTML - Web Design

Web Design How do I include one file in another? Which should I use, &entityname; or &#number; ? Should I use lower case or upper case for tags? For what screen size...

Learn About HTML - Hyperlinks

Hyperlinks How do I create a link? How do I link to a location in the middle of an HTML document? How do I create a link that opens a new window? How do I create a link that...

Learn About HTML - Other Media

Other Media How do I let people download a file from my page? Why did my link to a ... file download a bunch of characters instead? How do I force the browser to show/play a file...

Learn About HTML - Presentational Effects

Presentational Effects How can I make a custom rule? How can I make a list with custom bullets? Where can I get a "hit counter"? How do I display the current date or time...

Learn About HTML - HTML Tables

HTML Tables How do I make a table which looks good on non-supporting browsers? Can I nest tables within tables? How can I use tables to structure forms? How do I center a...

Learn About HTML - HTML Forms

HTML Forms How do I use forms? How do I get form data emailed to me? How can I use tables to structure forms? How do I make a form so it can be submitted by hitting ENTER?...

Learn About HTMl - HTML Frames

HTML Frames What are frames? What is a frameset? How do I make a link or form in one frame update another frame? Why do my links open new windows rather than update an existing...

My Users See a Login Box Instead of a Custom Error Page. Why?

The short answer: Because your users haven't logged in yet. The long answer: Website Access Manager uses .htaccess files to password protect your website. The instructions in these...

Adding Images

To insert an image into a Firestarter animation, click the Add New Image button . This opens a window allowing you to browse your computer for the image you want to insert. After inserting the...

How Does the Convert Animated GIF to Flash work?

This will convert the animated GIF of your choice to the Flash format SWF. This SWF file can be used in a webpage just like any other SWF file. You can press the "View HTML"...

I Can't Send E-mail With Website Access Manager

If you experience issues sending e-mail with Website Access Manager, your best bet is to go to Tools > Edit E-mail Settings and make sure your e-mail settings are correct. Please note that...

Is CoffeeCup Software Compatible With Windows 64-Bit?

The short answer is: yes, 99.9% of the time.  The long answer is this: All of our software is designed to work on Windows 8, 7, XP, and Vista 32-bit and 64-bit systems. However, we...

My Username and Password Are Correct, but I Still Can't Log In.

Some users who design their websites with Microsoft FrontPage have reported problems logging in with correct username/password combinations. This is because FrontPage automatically creates an...

I Can't Access my Remote Folder With Website Access Manager.

If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...

Does Website Access Manager Work With Microsoft FrontPage?

If you're using Website Access Manager to password protect your website, you may experience issues installing Microsoft FrontPage. This is because Website Access Manager uses .htaccess...

Does Website Access Manager Work Over SFTP or SCP?

At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...

What are the Limitations of the Trial Version of the HTML Editor?

The trial version of HTML Editor has the same functionality as the registered version. The only difference between the two is that the trial expires after 30 days.

What are the Limitations of the Trial Version of Shopping Cart Creator?

The trial version of Shopping Cart Creator has the same functionality as the registered version with two exceptions: You cannot remove the "Shopping Cart Software by CoffeeCup Software"...

What are the Limitations of the Trial Version of Direct FTP?

The trial version of Direct FTP has the same functionality as the registered version. The only difference between the two is that the trial expires after 25 days.

What are the Limitations of the Trial Version of Visual Site Designer?

The trial version of Visual Site Designer has the same functionality as the registered version. The only difference between the two is that the trial expires after 21 days.

What are the Limitations of the Trial Version of Web Calendar?

The trial version of Web Calendar has the same functionality as the registered version, but it expires after 21 days. In addition, a small link stating that the calendar was created with...

What are the Limitations of the Trial Version of Website Color Schemer?

The trial version of Website Color Schemer has the same functionality as the registered version. The only difference between the two is that the trial expires after 21 days.

What are the Differences Between Website Access Manager and My Server’s Site Control Panel?

Website Access Manager offers many of the same features available within a site control panel such as Plesk, vDeck, or cPanel. The difference is that Website Access Manager simplifies these...

I Use Tripod for Web Hosting, and I Can't Upload.

You may want to contact Tripod and make sure you actually have FTP access with your account. If you don't, you will not be able to use Direct FTP to upload your files.

Problems Setting up Website Access Manager on a GoDaddy Server

Note : Although the information in this article is specific to GoDaddy, it can be applied to any hosting provider that uses subdomains of their primary domain. Please also note that GoDaddy...

How Do I Make a Screenshot?

The easiest way to show our tech support team what your software issue looks like is to take a screenshot. A screenshot is an image of your computer screen. If you aren’t sure how to take a...