Articles

When I Check Out Using Google Checkout, I Get an Error.

Possible Error #1: When I click Checkout using the Google Checkout payment option, I receive this error message: Google Checkout has returned an error! Ack: error Message:...

I Receive a PHP Error When I Try to Check Out in My Cart.

When selecting a payment type in my web shop, I receive the following error message: Warning: array_search(): Wrong datatype for second argument in...

How Do I Add Custom Error Page Themes I Have Downloaded From the CoffeeCup Theme Store?

Follow these steps to install your error page themes: Download your themes from your Orders and Downloads page . Open Website Access Manager. Click the Error Pages...

Increasing Social Media Awareness

Using Social Media Not everyone feels the same way when it comes to the social networking sites, but what cannot be denied is that if you have an online presence in one of these venues and you...

Chapter 7: What to do with a Finished Form

Now that your form is ready for the public, you’ll want to explore your options for putting it on the web. You can publish to S-Drive by entering your CoffeeCup Account information, export...

How to use Push & Pull in Responsive Layout Maker

We know that you were taught that pushing and pulling were unacceptable in school, but that is only if you do it to a living being. It does not count when it is an Element in your design!...

What Payment Options Do You Accept?

We currently accept all major credit cards (Visa, MasterCard, Discover, AMEX) as well as our new PayPal option. Unfortunately, we do not accept direct bank transfer as form of payment at this...

Learn About HTML - Web Publishing

Web Publishing Where can I put my newly created Web pages? How can I get my own domain name? How can I block my hosting service's advertisements? Where can I announce my...

I Get a T_OBJECT_OPERATOR Error when Submitting a Form

If you've published/uploaded your form to your server and are testing it, you might see an error that looks similar to this when clicking the submit button: Parse error : syntax error,...

Chapter 1: Getting to know the Website Access Manager Workspace

Website Access Manager can do some many things for your website that it is hard to mention them all. Here you will find a basic layout of the Workspace in WAM. Wam Workspace...

My Card Was Declined, but I See Charges from You on My Account. Did My Order Process Successfully?

The charge you see on your account is a pre-authorized hold. Since our system has declined your card, the transaction will not post. The hold will drop off from your account according to your...

How Do I Install Shopping Cart Creator?

If you are installing the registered version of the software, it is highly recommended that you uninstall the trial version before installing the registered version, and then restart your...

Chapter 1: Getting To Know Website Insight

As soon as a correct URL has been entered, and the 'Get Insight!' button pressed, WI goes out to collect an enormous amount of data. This data gather is very similar to the spidering...

What's the Difference Between the Classic and New Web Form Builder?

Our Flash-based Web Form Builder has been one of our most popular applications to date, but we completely redesigned it to make it take full advantage of HTML 5, the most recent standard in web...

Uploading Files

Follow these three steps to upload your files to your server: Step 1: Once you are connected to your server, navigate to the folder where you want to store your files. You can do this by...

I Can't Connect.

If you receive a specific error, refer to the FTP Error Codes article in this Knowledgebase. If not, there are several possible causes for this issue. The best way to determine if the reason you...

425 Can't Open Data Connection

Error : 425 can't open data connection This error usually arises from not having passive mode turned on. To do this, go to File > Manage Servers , select the server profile you wish...

Why Use CoffeeCup Direct FTP?

CoffeeCup Direct FTP is a program designed to give users the ability to transfer files from a home computer to a server. For instance, if you are designing a website, you can use Direct FTP to...

Can I Transfer My Profiles to Another Computer?

To backup your Direct FTP database, you simply need to copy the file to a secure location. Once you do that, you can then install Direct FTP on the new system and copy the file back.  Here is...

What are the system requirements for Menu Builder

Menu Builder is built all on the latest HTML and CSS standards to create an awesome looking menu. This means you need to be using the more modern browsers for the menu's to display correctly in...

How Do I Turn On the Word Wrap Feature?

To turn on the Word Wrap feature, go to View > Toggle Word Wrap or click the Edit Display icon in the Code Editor toolbar (it's the second-to-last one on the right) and select...

After Upgrading to 6.x, I Can No Longer Connect to My Server.

Incorrect Proxy Information First, you should make sure you did not enter proxy server information by mistake. If you don't know what a proxy server is, or if you have not been instructed...

Using the Frame Designer

So, you're ready to put your coding experience to the test by creating a page with frames? The HTML Editor can give you a boost with its Frame Designer. Here's how you work with it:...

530 Login Incorrect

Error : 530 login incorrect This is caused by an invalid username or password. If this connection has worked in the past, you may try deleting the profile and creating it again. Also, check to...

Setting Up Secure FTP.

If you plan to upload files containing sensitive information and would like an added level of security, you can enable this option in Direct FTP. Navigate to File > Manage Servers , click...

FTP Return and Error Codes.

If you experience errors uploading with Direct FTP, you may want to check the access logs on your server for any of the following FTP error codes. 500 Series: The command was not accepted...

Converting

1. Click the Audio Converter button to open the Audio Converter tool . 2. Select the input format from the drop-down list provided, and then use the window on the left to browse your...

I Can Connect to My Server, But I Can't Upload.

There are several potential reasons why you are not able to upload your webpages: You may need to upload your files to a specific subfolder on your server. To set this subfolder,...

JavaScript

The Use Of JavaScript JavaScript is commonly used to enhance web pages and increase functionality. JavaScript can be used to do things such as display the visitors name on a web page, show...

HTTP Referrers

If your web hosting provider grants you access to your Statistics, and you can view your HTTP Referrers, this can be very valueble information. You can do a search through these statistics for...