Now the site owner is reporting a problem: She only gets the mobile menu, regardless of which viewport she is viewing the site at. I have tried, with IE11, Edge, Ffx, Chrome, Opera, plus Safari and Ffx on a Mac, and they all show the menu correctly. I can't find out what is causing her to see only the mobile menu. I have asked her to clear the cache and try another browser, but it doesn't look like it's helping much.
I checked the php version on the server and found it was 5.5.38, whereas the current version is 7.2 I think. Could that be a reason? But the fact that it is displaying ok for me, I guess is an indication that this has nothing to do with the php version. Can anyone spot or think of a possible reason for this problem?
I haven't done anything with this yet. I could try a fresh upload, but I'll wait a bit to let some of you take a look at it as it is now.
Scripts are out of date? But I see no problems on my equipment.
It's easy to overlook something you're not looking for.
Here's my S-Drive site with
examples of what can be accomplished in VSD.
Here's my CoffeeCup SCCP Shop with examples of what can be done.
This is a site I built for my work.(RSD)
This is a site I built for use in my job.(HTML Editor)
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
If the client has actually tried other browsers as well (would they all have such a zoom setting?), I'm wondering whether it could be a display setting on the client's computer.
Might the client be willing to allow a remote session on her computer so that you can check what's really happening?
I'll contact her and then we'll see...
I have had similar issues in past and the answer always is operator error or computer problems.
The website appears to be fine.
She also said she had a lot of visitors to the site from Bulgaria. Does anyone of you happen to be there, or would that be from the forum spammers ?
Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.