The short answer: Because your users haven't logged in yet. The long answer: Website Access Manager uses .htaccess files to password protect your website. The instructions in these...
If you experience issues sending e-mail with Website Access Manager, your best bet is to go to Tools > Edit E-mail Settings and make sure your e-mail settings are correct. Please note that...
Some users who design their websites with Microsoft FrontPage have reported problems logging in with correct username/password combinations. This is because FrontPage automatically creates an...
If you're experiencing issues accessing your remote folder with Website Access Manager, the culprit may be symbolic links. A symbolic link (or "symlink" in geek speak) is a link that points to...
If you're using Website Access Manager to password protect your website, you may experience issues installing Microsoft FrontPage. This is because Website Access Manager uses .htaccess...
At this time, Website Access Manager only works with the FTP protocol running on port 21. SFTP and SCP run on port 22, so they are not compatible with the program. Because Website Access...
The trial version of HTML Editor has the same functionality as the registered version. The only difference between the two is that the trial expires after 30 days.
The trial version of Shopping Cart Creator has the same functionality as the registered version with two exceptions: You cannot remove the "Shopping Cart Software by CoffeeCup Software"...
The trial version of Direct FTP has the same functionality as the registered version. The only difference between the two is that the trial expires after 25 days.
The trial version of Website Color Schemer has the same functionality as the registered version. The only difference between the two is that the trial expires after 21 days.
Website Access Manager offers many of the same features available within a site control panel such as Plesk, vDeck, or cPanel. The difference is that Website Access Manager simplifies these...
You may want to contact Tripod and make sure you actually have FTP access with your account. If you don't, you will not be able to use Direct FTP to upload your files.
Note : Although the information in this article is specific to GoDaddy, it can be applied to any hosting provider that uses subdomains of their primary domain. Please also note that GoDaddy...
The easiest way to show our tech support team what your software issue looks like is to take a screenshot. A screenshot is an image of your computer screen. If you aren’t sure how to take a...
To publish your website to the Internet, you will need to use either S-Drive or purchase space on a server where your website will be stored. Server space is owned by a hosting provider, such as...
It’s totally possible to create a logout feature for your website! First, you have to understand a bit about how Website Access Manager works. This program uses .htaccess files for password...
There are three types of bitrate options that you can specify for the encoder (although some encoders may not allow any options): constant, average, and variable bitrate. 1) Constant...
Note : This article is for illustrative purposes only. Although we have attempted to present this information as accurately as possible, it is your responsibility to verify these rates and...
You've been designing your site and have figured out that a page can be as long as necessary. This is great, but it can be a pain when you're dealing with longer pages. Help out your...
With the HTML Editor, you can import published webpages from the Internet and open them in the program. To do this, go to File > Open From Web . This opens the Open From Web window ,...
Drop-down lists are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your...
List boxes are slightly different from other HTML form elements in that they present multiple options. This being the case, the HTML Editor contains a special tool for keeping your list box...
Radio buttons are slightly different from other HTML form elements in that they present multiple options and only allow one choice. This being the case, the HTML Editor contains a special tool...
If you use PayPal Express Checkout , when your customers check out, they will be directed to a page that requires them to log into their PayPal account or create a new one. Therefore, this is...
If you use PayPal Website Payments Standard, when your customers check out, they will be directed to a page that allows them to log into their PayPal account or pay by credit card without...
Shopping Cart Creator is not used to manage orders and payments. These aspects are handled through PayPal for Shopping Cart Creator Basic and PayPal, Authorize.Net , Google Checkout ,...
In order for the information in your password file to appear in the correct fields, it must be in the following order: Real Name Title Username Password...
CoffeeCup Direct FTP is a program designed to give users the ability to transfer files from a home computer to a server. For instance, if you are designing a website, you can use Direct FTP to...
The tax options in Shopping Cart Creator 3.5 and higher allow you to set up specific taxes for your location and any locations you would like to ship to. This article will show you how to use all...
There are several possible causes for this issue: 1. Have you tried refreshing your browser? 2. Have you tried deleting your temporary Internet files? To do this in Internet Explorer,...