Problems with saved and published...

User 2616089 Photo


Registered User
30 posts

My website hosting company is, MechanicWeb and I use this service to host a few websites for church folk. Here is my problem:
I developed a 4 page website and saved it. After some thinking, I decided to make a number of changes and re-saved the website. However, what I discovered was, when I re-published the website none of the changes I made showed up. In other words, I looked as if I was saving webpage changes to one set of files/directory, but was publishing to another directory that showed the website without any of the changes to it's pages. I sure hope you can understand what I'm trying to say here. I need help finding out where why all the saving to pages are not showing up when I re-publish the website??? Can anyone help me with this problem??? Thank you for your patience and input help.

bob
User 2088758 Photo


Senior Advisor
3,087 posts

Hi Bob, what software are you using for your website?
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 122279 Photo


Senior Advisor
14,454 posts
Online Now

Bob, did you refresh the page? Check with another browser? From another computer? Clear your browser cache? Check if your changes were saved at all? And uploaded?
If all this does not help, wait for an hour or two, maybe the server has turned cache on and it therefore may take some time for your changes to show. You may also contact your web host and ask what is going on.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 2616089 Photo


Registered User
30 posts

Hello all and I want to thank you so much for advising me on this major problem I've been working on since this morning when I posted here. I have done a number of refreshes. I am using Xara Web Designer Premium version 15. I am fairly sure in am saving the website. When I've made changes and go to my cPanel area I can see the dates change, so, I assume this 4 page website is being saved. Not being that computer literate, I am not 100% certain :). I am almost certain I am saving to one area and publishing in another if that makes any sense. I have attached a file below that I believe represents the latest version of this 4 page website. There should not be a black square on the contact page. If there is, this is the wrong version. I had planned to use the black square as a placeholder for a Coffee Cup Form. The latest saved version should have a grill with lots of hotdogs and bbq ribs below. Hope this helps. Sorry, this forum would not let me attach my file because of its size I'm guessing.
User 2903050 Photo


Registered User
260 posts

Try opening your website in an incognito/private browser to see any new changes I would suggest?
User 379556 Photo


Registered User
1,535 posts

I would be inclined to check that the updated files are being saved to the public_html directory, which is what I believe would be the normal place to put them using cpanel.

Frank
User 122279 Photo


Senior Advisor
14,454 posts
Online Now

Bob, if the file size is too much for this forum, you can pop your file into your Dropbox or similar, and give us the path.

What Frank says is important. The public_html folder may also go by other names, depending on the server. If you don 't find it, look for folders called 'web', 'www', 'http_docs'. Anyway, If you see your old files in a folder on the server, that is where your new ones should be.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 379556 Photo


Registered User
1,535 posts

Inger wrote:
The public_html folder may also go by other names, depending on the server. If you don 't find it ...

Happily MechanicWeb provide this page which reveals that they call the folder public_html.

Frank
User 122279 Photo


Senior Advisor
14,454 posts
Online Now

Since I cannot log into that page, I'll just take your word for it ;)
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com



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