"Coffeecup html editor stopped...

User 2145035 Photo


Guest
1 post

I know that some people have been able to fix this by changing the permission or running as administrator, but that did not fix it for me. Any new idea? I would love to try this out but it has never run. I have reinstalled twice with no change. [windows vista home premium]

Thanks,

Bart
User 122279 Photo


Senior Advisor
14,461 posts
Online Now

Some questions:
Did you let it install to its default location? (You should)
Did you download the Editor through your browser or some downloading agent? (Browser is best)
Do you have firewalls or antivirus trying to stop you downloading and installing? (Turn them off while you are working)
Have you turned off the annoying UAC on your system (better do that)

Normally the html Editor has no problems being installed on Vista Home premium, running as Admin should not be necessary.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 562592 Photo


Registered User
2,038 posts

I never had a problem with Vista either. What version and build are you running? In other words, is it the most recent version? Version and Build are located under "help" then "about" in the html editor.
The philosopher has not done philosophy until he has acted upon the mere conviction of his idea; for proof of the theory is in the act, not the idea.

My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).

My Personal Website: http://www.EricSEnglish.com

User 2138796 Photo


Registered User
4 posts

Inger Eik wrote:
Some questions:
Did you let it install to its default location? (You should)
Did you download the Editor through your browser or some downloading agent? (Browser is best)
Do you have firewalls or antivirus trying to stop you downloading and installing? (Turn them off while you are working)
Have you turned off the annoying UAC on your system (better do that)

Normally the html Editor has no problems being installed on Vista Home premium, running as Admin should not be necessary.


I'm having the same problem which seems to have started after re-setting IE 9 on the Advanced tab back to all its defaults. Sometimes when clicking on a radio button, Coffee Cup opens the pdf file as expected. Other times I get the message "Coffee Cup has stopped working..." By the way, what is the UAC? Thanks for your help.
User 187934 Photo


Senior Advisor
20,193 posts

This will help.:)
User Account Control.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2138796 Photo


Registered User
4 posts

Eric:

Thank You. The problem is corrected. Just in case other CC users might run into the same situation, here is what happened and what it took to correct it.

I would open the html code for file A in the Code Editor and then click on Preview. File A would open. File A invited the user to click on B or C or D to open one of those files. Click on C and it would open. Returning from C to A and then trying to open B or D is where the problem occured. If I used the back button CC would stop working when I tried to open B or D. If I used Code Editor and then Preview, B or D would open satisfactorily.

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.