website insight never stop processing...

User 2407813 Photo


Registered User
1 post

since the latest update the program get stuck constantly during the "checking items for minification", no matter the site i'm trying to check the previous phases are going well, no matter the time i'm waiting (i waited more than an hour once) same thing if i'm trying to abort.

all my site are done using adobe muse 7.0 (so the css and pages aren't very well optimised, blame adobe) but it worked well in former versions of website insight

Claude
User 103173 Photo


VP of Software Development
0 posts

Hey Claude,

Please open a support ticket for this and we can look into that for you.
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User 2088758 Photo


Senior Advisor
2,836 posts

This was where mine was getting stuck too Scott.
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 103173 Photo


VP of Software Development
0 posts

Steve wrote:
This was where mine was getting stuck too Scott.

But we fixed that remember. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2088758 Photo


Senior Advisor
2,836 posts

Yes you did :) I was just thinking it may help him too... and not only that... it justifies for the brief moment in time that I am not crazy lol :D
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2640990 Photo


Registered User
3 posts

Mine too...
Was there ever a solution to it?
Bought it a few weeks back and first time using it tonight and it doesn't seem to work, it's just constantly checking, the progression bar is stationary and I'm not able to abort it, I have to use task manager to close it.
Thanks
Attachments:
User 515077 Photo


Registered User
3 posts

Version 3.5 gets stuck on Validating HTML. It said it successfully downloaded File: 17739 bytes and just hangs.
I am running Windows 10, build 10240 on a PC.

Any suggestions??
Chap
User 2088758 Photo


Senior Advisor
2,836 posts

Leon Chapman wrote:
Version 3.5 gets stuck on Validating HTML. It said it successfully downloaded File: 17739 bytes and just hangs.
I am running Windows 10, build 10240 on a PC.

Any suggestions??
Chap


I would suggest opening a support ticket for this Leon. https://www.coffeecup.com/help/myroom/
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA

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