1. How far ahead of the subscription renewal date (as shown by Actions > Preferences...) can one renew or extend the subscription please?
2. How does one go about renewing or extending the subscription please?
3. What happens if one misses renewing by the renewal date but later decides to subscribe again please? Such a situation seems tricky as
(a) one has already bought the program, and so it would seem inappropriate to have to repurchase;
(b) one will have operated during the failure-to-renew period without the benefit of updates, and so
(i) it would seem inappropriate to charge a full-year renewal subscription just for the period to 3 July 2021, but
(ii) it would seem an incentive to defer renewal if on, say, 3 June 2021 one were given renewal to 3 June 2022 for simply a normal annual subscription charge.
After the expiration date, the first update you want to download will trigger some kind of request for the update cost. If you then pay the cost and download the update, you will have a new expiry date, one year after you bought the update.
You may have more than one app with a similar subscription, and the expiry dates will possibly be different, depending on when you bought them, or when the subscription started for each app.
As I said, this is how I understand the 'law'. I will try to get someone from the staff 'dragged over here' and make a comment.
I started thinking about this because I had in mind extending the expiry date by two years' worth of subscription, thus giving CoffeeCup the advantage of earlier cash, and me the insurance against price increase in the second year.
But thinking a bit more through this, I guess the 2nd paragraph I wrote above should rather be something like this:
"If you download and install an update after your subscription has expired, the programme will as usual check against your license details in Actions -> Preferences if they are still valid. If they are not, you get a gap (limited to x days) in which you can extend the license. If you don't do anything within that time span, the programme will not boot (I think Wayan had such a problem a while back when he was without internet), and you need to go back to the last version you have a valid license for. However, if you then pay for the update, you will have a new expiry date, one year after you bought the update."
Again, this is only the way I THINK it is.
I'm relieved to find that I'm not the only one who is uncertain about this. Presumably the CoffeeCup team will make the matter absolutely clear well before July.
I will not be updating Form Designer, but this is because I feel it isn't worth it. Too much having to go back and forth between Web Builder and Form Designer to get a nice form with a working script. Even Web builder is kicking up errors with PHP 7.2 so needs updated.
I just feel Web Builder/Form Designer should be the one program or even better the whole lot built into site designer.
Interested in others views on this matter
There is an adjusted price for renewing support for another year. It's 75% of the retail price. At least that is what I paid the last time.
It would probably be best if anyone with concerns open a support ticket with your concerns.
https://www.coffeecup.com/help/articles … ng-policy/
I'll see if I get the 70% offer by checking against the full price at the time. Keen to keep site designer up to date but Form Designer will be getting ditched. It really isn't that expensive but without backend scripts it is just as easy to code my own forms and too cumbersome going from web builder to form designer. That just isn't efficient at all
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