Site Designer Won't Install on new...

User 419582 Photo


Registered User
1 post

Is this a known issue? I've just updated my Mac to the new OS 11 (Big Sur) and installed Site Designer 4.0.
When open the app, the mac runs hot trying to open it and uses 90+% of the CPU but can't open it. Do you have any advice about this? I can't find anything in the Forum or Knowledge files. I'm thinking maybe it's just not designed to work on OS 11. Any help would be appreciated.
Thanks,
CCollins
User 187934 Photo


Senior Advisor
19,242 posts

Hi Charlotte,
I would try uninstall and reinstall. If that doesn't help open a support topic.
https://www.coffeecup.com/help/myroom/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2792467 Photo


Registered User
156 posts

Hi Charlotte,
Maybe you should not run OS software that has not been released yet.
The final version of OS 11 will probably be released in October or later. I am sure CoffeeCup staff will do the testing for you in due time.
Eindhoven :: Netherlands

It's easy to see, once you see it.
User 379556 Photo


Registered User
1,134 posts

The reference to the heat generated and the CPU usage may suggest also that one should check that the system requirements for this public beta OS are met. This web page gives the relevant information.

Frank
User 2792467 Photo


Registered User
156 posts

Usually the new beta version of OSX would refuse to install on non-compatible hardware. Unless you are a software developer it does not make much sense to signup for the Apple Developer Program and install a beta version of OS.
Eindhoven :: Netherlands

It's easy to see, once you see it.
User 379556 Photo


Registered User
1,134 posts

Indeed so. Apple support ( https://support.apple.com/en-us/HT201686 ) says, "If you try to use an incompatible macOS, your Mac might not finish starting up, or it might behave unexpectedly." It lists 9 of the things that might happen - and that's not even talking about beta versions.

Frank

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