Mobile view frozen - Post ID 291352

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Hello,
I started a new page using the "duplicate page" option from the page manager. After doing a bit of work, the screen is now frozen in mobile view. In other words, the top part of the page is viewable, but I cannot scroll down to lower elements on the page. For a while, there was no scroll bar visible but now there is. Also, lower elements show up in the elements tree. When I click the tree, I see highlights at the bottom of my screen. This is the only site I work on, so please do not take up a lot of your valuable time digging into this. Wondering if there is a setting I made/adjusted to cause this. Thanks in advance.
User 2699991 Photo


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Robert Christie wrote:
Hello,
I started a new page using the "duplicate page" option from the page manager. After doing a bit of work, the screen is now frozen in mobile view. In other words, the top part of the page is viewable, but I cannot scroll down to lower elements on the page. For a while, there was no scroll bar visible but now there is. Also, lower elements show up in the elements tree. When I click the tree, I see highlights at the bottom of my screen. This is the only site I work on, so please do not take up a lot of your valuable time digging into this. Wondering if there is a setting I made/adjusted to cause this. Thanks in advance.

Try checking the height settings for the body and or other containers.

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User 164528 Photo


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Thank you. I believe I have the body height at vh 100 per a tutorial I watched. Will go back and double check though.
User 122279 Photo


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Do you have any CSS grid elements on that page? There are some funnies going on there, that the developers are trying hard to get rid of.

And one more thing, Go into Actions on the top tololbar, then Preferences, to see if the option 'Enable log file' is checked. If it is not, check it. If you have any more such problems, a copy of your log file would be of great help to the developers.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


User 2699991 Photo


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Robert Christie wrote:
Thank you. I believe I have the body height at vh 100 per a tutorial I watched. Will go back and double check though.


Well that may be the reason especially if you have added extra containers or elements to containers.
But before you adjust or change anything either add an additional class name or change the existing class name before doing any changes otherwise the page you made the duplicate page from will also be changed that's the problem with duplicating pages class names are copied and remain the same on both or more pages so a bit like the three musketeers in that all for one and one for all, change 1 they all change

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Robert Christie wrote:
Thank you. I believe I have the body height at vh 100 per a tutorial I watched. Will go back and double check though.

After checking the heights check the overflow is set to visible on ALL

After that as Inger suggests make a support ticket but if you haven't had the enable log file thingy ticked then there won't be anything in there to send.

As a final last ditch effort attach the project file as a zipped file and we can take a quick look see if we can spot it from here before opening a support ticket

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User 379556 Photo


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I may be wrong, but, I suspect that the tutorial is more likely to have used 100vh as a minimum height, with the height left as auto. A body height of 100vh would normally*, I think, be unable to scroll.

Frank

*i.e. unless specifically set to do so as suggested by Wayan.
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Inger
By the way sorry I haven't reported back to you directly before had some issues with windows 10.

I can't replicate that issue you found with the grid thingy. Everything appears to work normally on my pc. Although I really don't like it displaying on the right not being able to see the panel behind it doesn't do it for me so I always center it like it was before but at least it's a choice now that people can make.

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You may well be right there, Frank. You're good at spotting 'the obvious', that some of us keep forgetting ;)
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/


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Wayan Jaya wrote:
Inger
By the way sorry I haven't reported back to you directly before had some issues with windows 10.
I can't replicate that issue you found with the grid thingy. Everything appears to work normally on my pc. Although I really don't like it displaying on the right not being able to see the panel behind it doesn't do it for me so I always center it like it was before but at least it's a choice now that people can make.


That's ok, Wayan. I have been speaking to Alberto about having the grid itself displaying on the canvas, and it seems not to be doable, unfortunately.
Ha en riktig god dag!
Inger, Norway
My new honey site, built with RFF: https://eikweb.com/horgenhonning/
Component sharing for RFF, RBB, RSD and SD: https://eikweb.com/sharing/



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