Forms submission limits

User 304641 Photo


Registered User
2 posts

Hi,

I've just upgraded to the latest version of Web Form Builder. With the older version of the program, I uploaded the files to my server, this time I'm trying it out using my S-Drive freebie account.

Everything seems to be working fine :) But I had a question regarding the number of form submissions. For a freebie account the number of submissions is 100. What happens when you hit that limit? Do you get an email letting you know the limit has been reached? Or that you are getting close to the limit?

I don't expect to hit the limit quickly, but I'd like to know what to expect. Thanks!
User 103173 Photo


VP of Software Development
0 posts

When you hit that limit, we will send you an email letting you know you have reached your limit. You will then have to decide to either upgrade to the next higher plan to continue to receive your emails or just ignore it and no new emails will be received through your form.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo


Senior Advisor
18,074 posts

If the user deletes all the submissions they get another 100 right?;)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 103173 Photo


VP of Software Development
0 posts

Eric Rohloff (Rolly) wrote:
If the user deletes all the submissions they get another 100 right?;)

No, doesn't work that way. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 187934 Photo


Senior Advisor
18,074 posts

What happens If they delete the form and put up a new one?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 103173 Photo


VP of Software Development
0 posts

Eric Rohloff (Rolly) wrote:
What happens If they delete the form and put up a new one?

The limits will still apply.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 271657 Photo


Senior Advisor
3,816 posts

Just out of curiosity... What happens if you have the Web Pro plan? There's no upgrade beyond that.
So, if someone had the Pro plan with 10 websites with a form on each one, would each form have the 25000 entry limit, or would all the forms share that limit?

Would CC consider just a form plan that's not tied to a particular SDrive package? Say someone only needs one website, but more than one form. For example:
A B&B in a popular tourist area... 1 form for reservations, 1 general contact/comments form, and another to order some souvenir stuff. They could easily go beyond the 500 submissions per month on the Webbie plan, but they don't have any need for the Pro plan – except for form submissions.
It would be nice to be able to purchase extra form submission "blocks" to be added to whatever plan one had :)


I love deadlines. I like the whooshing sound they make as they fly by. (Douglas Adams)
https://www.callendales.com
User 103173 Photo


VP of Software Development
0 posts

In theory, the same would apply there, but we have never had anyone come anywhere close to that level yet. We will however be having a new plan that is very form specific (no sites, shops etc) and that will probably be addressed in that plan.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 1972581 Photo


Registered User
5 posts

Are "Form Entries" and "Form Submissions" synonymous? ...and are the limits per month or per form? In other words, with a Webbie account, for instance, would I be able to have 500 entries/submissions per month or would it be a total of 500 for the lifetime of the plan? Also, does this apply to completed, submitted forms or does any visit which opens the form increment the count?

Thanks.
User 103173 Photo


VP of Software Development
0 posts

DivisionBell wrote:
Are "Form Entries" and "Form Submissions" synonymous? ...and are the limits per month or per form? In other words, with a Webbie account, for instance, would I be able to have 500 entries/submissions per month or would it be a total of 500 for the lifetime of the plan? Also, does this apply to completed, submitted forms or does any visit which opens the form increment the count?

Thanks.

Yes, same terms. This is basically the maximum number of emails you can receive through your form in a given month. At the first of the month, the count will reset. This is also shared among all your forms as well. The count is only recorded when someone presses the submit button.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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