RED locks up on sending from Mac M1...

User 340457 Photo


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RED goes through its "you need to save before sending" (never mind that I just saved) before sending an email. It starts the save process and, before it finishes, starts the send process. I get a 'successful' message (and receive the message but then it hangs. Can't click the OK, the background process never completes.

See screenshot attached.

Thanks,
David
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User 2273654 Photo


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What happens if you end task on the Task Manager?
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User 2699991 Photo


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David Anderson wrote:
RED goes through its "you need to save before sending" (never mind that I just saved) before sending an email. It starts the save process and, before it finishes, starts the send process. I get a 'successful' message (and receive the message but then it hangs. Can't click the OK, the background process never completes.

See screenshot attached.

Thanks,
David


What happens if you actually do what it asks for and save again?

User 340457 Photo


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I do allow it to save (that was an aside about how the program doesn't seem to record the save state of a message, prompting to save before sending or exiting the program, even if the file was just saved). If you look at the screenshot I originally attached, it appears that one thread does not finish before another one starts.

The only way to close the program is force quit (the Mac equivalent of ending through task manager).

And the message actually saves, because it recovers the message from the crash. It also sends the message.

User 340457 Photo


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Wayan Jaya wrote:
What happens if you actually do what it asks for and save again?


The options are cancel (which does not save nor send the message) or send (which saves, does the processing and sends).

Not saving is not an option.
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Any luck with 'save as'?
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User 340457 Photo


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Save as has no bearing on the crash. I opened a ticket with CC.

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