PDF files corrupted by Direct FTP -...

User 2915765 Photo


Registered User
2 posts

Often when I upload a PDF file to my website the file ends up corrupted. When I upload then download the same file I discover that the file size is changed and the PDF will not display correctly in my browser. When I do the same using Windows FTP utility from a command prompt window everything works fine. Why does CoffeeCup Direct FTP corrupt FTP files? Is there a solution?
Thank you
User 2088758 Photo


Senior Advisor
2,741 posts
Online Now

Hi Robert,

I would suggest opening a support ticket for this question as I'm not sure how often the CC people check messages over here. You may find faster response this way.

https://www.coffeecup.com/help/myroom/
Taking over the world one website at a time!

Steve Kolish
www.misterwebguy.com

YouTube Channel:
https://www.youtube.com/channel/UCL8qVv … ttneYaMSJA
User 2915765 Photo


Registered User
2 posts

Thank you Steve,

I filed a report just now.

Rob
User 379556 Photo


Registered User
957 posts

In the Actions menu it might be worth seeing whether it helps to change the Transfer Mode from Auto to Binary.

Frank

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