Can't connect to server with FTP Direct

User 19672 Photo


Registered User
3 posts

I keep getting error message. ISP says thing are OK at their end. Error message - There was a problem receiving data across the network. Check your system for firewalls and antivirus programs that may be blocking the program's network access. You could also try to change the Passive mode setting for this server. [56] Additional information: Recv failure: Connection was reset Spent hours on this and am getting no where.
User 187934 Photo


Senior Advisor
18,132 posts

Hi Al,
Who's your host?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com
http://ericrohloff.com/property/
User 10077 Photo


Senior Advisor
976 posts

Many web hosts that have encountered require that you have Passive Mode selected. That would be the first thing I would look at.
Brian

Want personal and specialized help with RLM, RSD or with converting your VSD (or other) site to RLM/RSD? Email me at cchelp@uscni.org or call 865-687-7698.
User 19672 Photo


Registered User
3 posts

I contacted the ISP or Host and they showed that their end was working. The problem turns out to be Norton anti-virus. Norton block incoming TCP traffic by controlling Windows 10 firewall. You have to make an exception in Norton for a program to receive TCP data.
See attached file on how to allow an FTP program access.
The one thing that the gentleman from SadDuck.com (who supplied the information on how to allow FTP Direct access through Norton) does not mention is that Norton doesn't take the changes you make until you restart the computer. The simple restart bit drove me nuts.
User 2889788 Photo


Registered User
1 post

My "Windows Defender" keeps blocking my ftp and also the online editor uploads, even if I shut it off, even if I set it for "passive mode" no matter what I do Windows Defender blocks everything. How can it be totally shut off? I already have an antivirus and Internet defender program. I shut if off, and it turns itself on again.
User 2699991 Photo


Registered User
1,789 posts
Online Now

Char wrote:
My "Windows Defender" keeps blocking my ftp and also the online editor uploads, even if I shut it off, even if I set it for "passive mode" no matter what I do Windows Defender blocks everything. How can it be totally shut off? I already have an antivirus and Internet defender program. I shut if off, and it turns itself on again.

Try changing settings on defender to allow the ftp application through. I dont have defender so not sure of the way to do it but if you tyoe something like alliw applications through firewall in defender help it shouls give you a step by step way to do it
The Help You Need : When You Need It The Most
website https://rsdtutorials.com


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