Hello, My name is Jenna...I am trying to upload my files to the server using coffeecup free html editor. I keep getting this error...
"11004 Valid name, no data record (Check DNS set up) Please check your hostname, user name & password & make sure they are exactly the way your hosting provider specified."
I checked with my provider & they told me to use my CP domaine name & upload to public_html & use port 21 & use the user name & password they provided me with....I did all of this but still get this same error.
Can anyone help??
Thanks
Jenna

Also make sure you have "passive mode" checked.

Thank you & yes it is

can i get your website address.

www.cashgiftingfriends.com

Can you email me your FTP information so I can see where the files are going? Also, tell me what the page names of the files you are trying to upload are.

My email:

ericenglish@innovatewebdevelopment.com

Eric

Thanks...Just emailed you

I would advise you against handing out your server FTP information to anyone asking for it in a forum.

Advisors and Ambassadors are not CoffeeCup employees. There is an official trouble ticket system in place for official support.