Hi - new around here. Am responsible for several form submissions which come through (unknown sender). The ISP is starting to mark these as spam so need to amend the index.html file on each site with a sender. Have tried -

<input type="hidden" name="sender" value="*****@gmail.com">

which doesn't do the trick.

Now going round in circles over this, tearing hair out, etc. Any input/help appreciated. Thanks

How can the form submission for your own form come from an unknown sender?

I use dbmasters formm@ailer which does not have a sender option on it. The forms are used by individual clients with their own code on them. They are not required to enter their own e-mail address.

The php goes like this -

// General Variables
$check_referrer="no";
$referring_domains="";

// Default Error and Success Page Variables
$error_page_title="Unable to submit - Incomplete Details";
$error_page_text="Please use your browser's back button to return to the *** web filing system and complete the required details.";
$thanks_page_title="Your Proposal Has Been Forwarded To *** - Thank you";
$thanks_page_text="Please use the back button on your browser";

// options to use if hidden field "config" has a value of 0
// recipient info
$charset[0]="iso-8859-1";
$tomail[0]="**@gmail.com";
$cc_tomail[0]="";
$bcc_tomail[0]="";
// Mail contents config
$subject[0]="Registration";
$reply_to_field[0]="";
$reply_to_name[0]="";
$required_fields[0]="";
$required_email_fields[0]="";
$attachment_fields[0]="";
$return_ip[0]="";
$mail_intro[0]="Registration Confirmation";
$mail_fields[0]="Retailer_Code,VehicleMake";
$mail_type[0]="text";
$mail_priority[0]="1";

If it had a $frommail[0]="" option then that would solve the problem with the ISP. Hence it needs (I think) a hidden field in the form itself or preferably a simple addition to the index.html file.

regards

Have you looked at Coffeecups new HTML form Builder?
http://www.coffeecup.com/web-form-builder/

Sure have and that may be an option in the future. What I'm looking at is forms that are already in place, some of them are personalised with the users own graphics. So rather than start from scratch - and there are a fair number of them to convert, I was after a 'quick fix' with HTML Editor - simply place a couple of lines of code into the index.html and then upload them.

So if this suddenly started happening it must be a host issue. Have you asked them what can be done to fix the issue?

'....So if this suddenly started happening it must be a host issue. Have you asked them what can be done to fix the issue?....'

Sure have and their answer was to get a sender address onto the e-mail form submission rather than it simply arriving as 'unknown sender'. Apparently (according to the host) this is going to become more of an issue with all ISP's.

Just out of curiosity, why does your form "not" have a sender address built into it? I mean that's a standard thing with most forms is to include a sender address for people to put their email addresses and to make it validate it also. Unless I'm misunderstanding something here, it would seem that would fix your entire problem?

'....Just out of curiosity, why does your form "not" have a sender address built into it? I mean that's a standard thing with most forms is to include a sender address for people to put their email addresses and to make it validate it also....'

Wish I could answer that one. It's a job I inherited. Personally I would have probably used a different PHP with more options - a sender for starters as the 'unknown senders' issue was going to be clamped down on sooner or later by the ISP's.

All the ISP is after is a sender e-mail. Could probably be anything. I have several 'spare' e-mail addresses and could use one of them for all the forms.

Again....

Why not just add an email field to the form and call it done? IF you do that then you have a lot less work in the end right? After all, it's just drag and drop an email field (if you're using the CoffeeCup Form builder) and set it up and you're done. Much easier than having to go around via all the code to "patch" the issue instead of fix it