Hi guys, for the last few years I have been using the panda plus customer testimonial widget to collect reviews live on my website. However its recently stopped working on some browsers and it isnt very seo friendly (and these days im seo obsessed !!! )

So, i have decided to use another customer review widget, one by 'testimonial robot' https://www.testimonialrobot.com/snippet.php

But, I cant seem to make it work on my website? im using rsd, the latest version/build on windows 7.

I have inserted a html element onto my webpage, and in the 'design' section I have paced the following snippet of code (cut and pasted exactly from testimonial robot) in the HTML box
<div id="trobot"></div> <script type="text/javascript" defer src="//www.testimonialrobot.com/ver/latest/trobot-js.php?add=true&id=SWcIATFQ&c=222&b=e8e8e8&d=true&t=r"></script>

the 'change tag' (above the html box) is set to 'div'

but when i preview, i see nothing ?????

Advice very welcome - but please bear in mind im VERY new to rsd (having used vsd successfully for years) and im blonde so easily confused !!!!

my website is www.mgannon.co.uk, the page i want the testimonial to appear on is http://www.mgannon.co.uk/customer-testimonials.html (currently the panda plus widget will be displaying on this page, though not on all browsers - only chrome it seems?)

Hello from sunny Bali
I'm not expert with this sort f stuff, but I think the script is supposed to go into either the header or footer section of your page, might be wrong, I am sure someone else may be able to point you in the right direction, but for the meanwhile try putting the script into either the header or footer section of your page.

Hi again yes you have put the script in the wrong place

The instructions from the web-site you have got the code from say
put the code <div id="trobot"></div> in the place on your page tou want the widget ??? to appear

put the script in the footer of your page.

Hi again and again

Try move your original testimonial script into the footer of your page, that might be why it has stopped working on some browsers. (but then you maybe have already subscribed to the new testimonial thingy) that way you might not need the new testimonial thingy

how do i access the 'footer' in rsd ? i thought the html code was meant to go in the html box ? x

Go to the Settings pane. There you will find the Head and Footer boxes.

ok so i have found the 'head' and 'footer' for my page in the 'settings' tab of rsd.

i inserted the first bit of code <div id="trobot"></div> in the html box for the html element (cos i thought this is how you say where you want the widget to appear)

i inserted the second bit of code <script type="text/javascript" defer src="//www.testimonialrobot.com/ver/latest/trobot-js.php?add=true&id=SWcIATFQ&c=222&b=e8e8e8&d=true&t=r"></script> in the footer bit as you suggested - but no joy

i tried the second bit of code in the head section too but no joy with that either

ahhhh just realised there is a bit of code in the head section which relates to the old panda plus widget, going to try and delete that and see what happens

oh no - still wont work !!! ??? why wont you work snippet ????

Your markup is missing a protocol.

//www.testimonialrobot.com

should be
http://www.testimonialrobot.com