Help with customer review code...

User 472226 Photo


Registered User
28 posts

i have tried every combo i can think of putting the first bit of code <div id="trobot"></div> and the second bit of code <script type="text/javascript" defer src="//www.testimonialrobot.com/ver/latest/trobot-js.php?add=true&id=SWcIATFQ&c=222&b=e8e8e8&d=true&t=r"></script> together and seperate in either the HTML element box of the 'design' panel and / or the 'head' and 'footer' section of the 'settings' panel - i have tried every comination i can think of but no joy

why is it not working ? x
User 2699991 Photo


Registered User
5,558 posts
Online Now

Sorry to sound like this is a silly question where did you get the code from
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User 103173 Photo


VP of Software Development
0 posts

roguerose wrote:
i have tried every combo i can think of putting the first bit of code <div id="trobot"></div> and the second bit of code <script type="text/javascript" defer src="//www.testimonialrobot.com/ver/latest/trobot-js.php?add=true&id=SWcIATFQ&c=222&b=e8e8e8&d=true&t=r"></script> together and seperate in either the HTML element box of the 'design' panel and / or the 'head' and 'footer' section of the 'settings' panel - i have tried every comination i can think of but no joy

why is it not working ? x


Your markup is still missing a protocol.

//www.testimonialrobot.com

should be
http://www.testimonialrobot.com
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 472226 Photo


Registered User
28 posts

Your markup is missing a protocol.

//www.testimonialrobot.com

should be
http://www.testimonialrobot.com


yes !!!!!!!! thats it - love you !!!!! woo hoo its working, now i just need to tweak it xxxx
User 2699991 Photo


Registered User
5,558 posts
Online Now

That's it Scott,
The code they give from the testimonial people does't have that http:// in (that's why I asked about where got it from)

Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS

User 472226 Photo


Registered User
28 posts

yes, why didnt they give me the right code ???? never mind, coffee cup to the rescue as usual - thats made me so happy now :)
User 472226 Photo


Registered User
28 posts

actually just realised the gold stars from the 'star rating are not displaying on the page ? i just get 5 little boxes that look like the empty 'placement boxes' when an image is missing ? do i need to manually add the star image to my site? if so how do i get this image? no mention of it on testimonial robot ?

i could just use the standard review i guess - but i like the stars !!!!

any ideas ?
User 472226 Photo


Registered User
28 posts

also, when i click the 'please add a testimonial' link - i get a message that says 'your file was not found' :(
User 103173 Photo


VP of Software Development
0 posts

Looking at their script, the images point to a file:// reference so they will not show in preview. You have to publish your website and view them online. I took that code and added it to a test page and they show.

http://four.coffeecup.com/index.html
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 472226 Photo


Registered User
28 posts

awesome - thank you once again - xxx

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