HELP I get Server 500 Error in my RSD site - Post ID 276145


Registered User
441 posts
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HELP PLEASE - I have my site using RSD 1.5 and have had no problems uploading any updates that I have been doing. Today I updated our .htaccess file for the site in RSD and WOW server 500 error!!! Hosting company says I have a problem with the index page ???? I had no problems until the updated .htaccess upload. Hopefully this is ok to add on this thread??
PLEASE can someone help/ I cannot see how RSD would be causing this??
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com


Registered User
441 posts
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I forgot to mention I use IPSwitch WS_FTP Professional for uploading and never had this kind of problem. My hosting company wants to do something with the root directory which was really something I did want anyone to touch (just yet)
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com


Senior Advisor
17,829 posts
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Hi Ray,
Delete your .htaccess file and see if it works.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
441 posts
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Eric Rohloff wrote:
Hi Ray,
Delete your .htaccess file and see if it works.

Thanks Eric for the reply I am losing more hair over this and have not much left anyway
That is what I want to do BUT it is hidden and unable to find in my FTP BUT ALL of the RSD pages are there.
Any thoughts on how I can find the .htaccess file????
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com


Registered User
441 posts
Online Now

Eric Rohloff wrote:
Hi Ray,
Delete your .htaccess file and see if it works.


OK Eric making progress, did a search and found how to put on "show hidden files"and YES they showed up and I was able to delete the .htaccess file. Without the file site is back BUT when add it goes back to 500 server error, so TOOK off for now. Must be something not right with the file, loss to much hair today :| so hopefully I can figure what went wrong and make a new file. One thing I know my hosting co. was wrong as there is nothing wrong with the CC RSD program!! Like I told them.
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com


Senior Advisor
17,829 posts
Online Now

Did you make a copy of your .htaccess file before you changed it? What ever you did to it at the last edit is probably the cause.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
441 posts
Online Now

Eric Rohloff wrote:
Did you make a copy of your .htaccess file before you changed it? What ever you did to it at the last edit is probably the cause.

Yes Eric but for some reason same problem now. At least the site is back working just have to get the the .htaccess working. I also saved the original on thumb drive so will check in AM. Such a simple thing I have been doing for some time, must of done something really stupid again.:rolleyes:
Ray
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com


Senior Advisor
17,829 posts
Online Now

If you added something to to .htaccess file try changing it's position on the page.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

Here's my S-Drive site with
examples of what can be accomplished in VSD.
http://progrower.coffeecup.com/
Here's my CoffeeCup SCCP Shop with examples of what can be done.
http://progrower.coffeecup.com/shop/
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personnel site used for testing and as an easy way to share photos.(RLM imported to RSD)
http://ericrohloff.com


Registered User
441 posts
Online Now

Eric Rohloff wrote:
If you added something to to .htaccess file try changing it's position on the page.

Eric once again Thanks for taking the time to reply to my question, I appreciate it very much. Good news for me is that it is fixed, the new updated file actually had an extra space between Redirect 301 / new***** should have been Redirect 301 /new****
I never thought that would cause the whole site to be error 500. I also had to find out how to show the hidden files so I could delete the old .htaccess file, which I know how to do now.
Once again Thank you! I appreciate all the help you and everyone else has given me.
Ray
This probably should have been on the Web design forum, will someone move it?
Ray aka Kreations
Since 1994 Chocolate bar wrappers for all occasions.
https://www.kreationspecialties.com/index.htm
Since 1972 helping clients help "Discover Their Dream Vacation"
www.kstravelnj.com

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