"To" email address - Post ID 248607

User 2210454 Photo


Registered User
231 posts

It has been a while since I have used this software, so I'm probably missing something stupid. But my problem is this:

I've made a form, changed the labels into what I wanted etc and it is how I want it. I've made the response emails in RED (cool feature btw) and sorted that. Now in the settings on the "confirm email" and "notification" tabs the dropdown boxes on the "to" and "reply-to" areas, I can't select an email address. From what I can remember, If I insert an email element and change the name to "cust_name" that should appear in a drop down box on the above settings, shouldn't it? I've attached a picture below to show what I mean.

https://drive.google.com/open?id=0B3_nJ … authuser=0

Cheers
Simon,
“If what you’re doing is not your passion, you have nothing to lose.”
User 2484360 Photo


Registered User
3,293 posts

Hey Fabled,

I can not access the document, but from what you describe are you sure you are using an Email Element or are you using a Text Field?

If you can attach your form here. If it is to large, upload it to your site and provide a link and we can take a look!
User 2210454 Photo


Registered User
231 posts

https://drive.google.com/file/d/0B3_nJs … sp=sharing thats the link to the FB file. I've just checked an it is an email element, not text
Simon,
“If what you’re doing is not your passion, you have nothing to lose.”
User 2484360 Photo


Registered User
3,293 posts

Fabled_Alpaca . wrote:
https://drive.google.com/file/d/0B3_nJsfpKw62RjJLSUZma241U0U/view?usp=sharing thats the link to the FB file. I've just checked an it is an email element, not text


Thanks! This is because the Email Element is part of a display rule. You would need to remove the display rule for the To and Reply To to function correctly.
User 2210454 Photo


Registered User
231 posts

Oh right. Never knew that. Cheers Adam
Simon,
“If what you’re doing is not your passion, you have nothing to lose.”
User 2484360 Photo


Registered User
3,293 posts

Fabled_Alpaca . wrote:
Oh right. Never knew that. Cheers Adam


I like to think we all learn at least one thing everyday. :P

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