problem using ipad - Post ID 226973

User 476017 Photo


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375 posts

when you enter details on a form using an apple ipad and click on the submit button no confirmation screen is displayed.
Is this a known problem
Dave Butler
Yorkshire
England

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User 2088758 Photo


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Hi Dave, do you have a link that I could try from my iphone?
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User 2147626 Photo


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2,958 posts

If I remember, and my memory is drug controlled right now, confirmation screens don't always show but are there. Have you scrolled from top to bottom to see if it's just not showing because of scrolling?

If that's the case, there is a fix for that.
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User 476017 Photo


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Steve wrote:
Hi Dave, do you have a link that I could try from my iphone?

Here is the link
http://www.orrufc.co.uk/Le_Tour_de_France.html
Dave Butler
Yorkshire
England

Old Rishworthians Rugby Union Football club http://www.orrufc.co.uk
Tuxedo Junction Yorkshire Function Band http://www.riley-tuxedojunction.co.uk
The Commons Guest House http://www.thecommons-guesthouse.co.uk
all created with Coffee Cup html editor
User 476017 Photo


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375 posts

Gunsmoke wrote:
If I remember, and my memory is drug controlled right now, confirmation screens don't always show but are there. Have you scrolled from top to bottom to see if it's just not showing because of scrolling?

If that's the case, there is a fix for that.

Hi GS
I don't own an ipad so cannot test if scrolling is the issue but the user claims he tried but no confirmation screen.
Dave Butler
Yorkshire
England

Old Rishworthians Rugby Union Football club http://www.orrufc.co.uk
Tuxedo Junction Yorkshire Function Band http://www.riley-tuxedojunction.co.uk
The Commons Guest House http://www.thecommons-guesthouse.co.uk
all created with Coffee Cup html editor
User 187934 Photo


Senior Advisor
20,271 posts

Works on my Iphone I can see the complete confirmation.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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https://ericrohloff.com
User 2484360 Photo


Registered User
3,293 posts

I have also tested on my iPhone and iPad and I can see everything and the form works just fine. :)
User 476017 Photo


Ambassador
375 posts

Adam East wrote:
I have also tested on my iPhone and iPad and I can see everything and the form works just fine. :)

Thanks everyone for testing it. I will have get this guy to bring his ipad in and see what he is doing wrong.
Dave Butler
Yorkshire
England

Old Rishworthians Rugby Union Football club http://www.orrufc.co.uk
Tuxedo Junction Yorkshire Function Band http://www.riley-tuxedojunction.co.uk
The Commons Guest House http://www.thecommons-guesthouse.co.uk
all created with Coffee Cup html editor
User 2147626 Photo


Ambassador
2,958 posts

I will have get this guy to bring his ipad in and see what he is doing wrong.

http://gunsmoke.me/cloud/graphics/green-mac.jpg
I see the problem. Just sayin' . . .
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User 1937185 Photo


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52 posts

I need some help from anyone with an IPhone or IPad.. I don't use Apple products because...well I just don't. It gives me a rash. but I digress..

My client tells me that on his phone he is unable to fill out the form completely..does not allow him to use the calendar..is not getting the notifications if it 'accidently' goes thru and ...and...and...

The forms I have for him are published on my S-Drive and work perfectly for me... (a loyal everything android user). The form is also wrapped within a mobile app so he is accessing the exact same form from his phone or his desktop. He tells me that if he wants to choose a date say in March for example, he is unable to...the phone keeps giving him a weird error message.

I need for someone please to test the form all the way thru to the PayPal button (but then cancel when you get to PayPal) so that the notifications can be sent. I got all the notifications when sending 3 tests thru my phone AND tablet with zero issues.

The site is www.galvestonfishingchartercompany.com. Use any "Book Now" button on the fishing packages page. I need to know if any errors or problems occur and notifications received or not.

BTW..my formbuilder version is 2.5 Buld 5437. I noticed in another thread that maybe there is a difference between the flash version and the html version.. Which am I using as I don't see an update button on my account. I always update all the software I use the most... Help please

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