Is php 5.4 supported? - Post ID 265190

Sep 7th, 2016 at 09:15 PM
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Adam East
Registered User
3,293 posts

DaveOzric wrote:
All of a sudden I am getting these errors on my sites like this one. Using PHP 5.4 and Revision: 2456 of web form builder. Do you have any idea what could be causing this error? The files are there. Should I open a new ticket instead?

Warning: require_once(fbapp/inc/utilities.inc.php): failed to open stream: No such file or directory in /home/airengin/public_html/airendservices.com/airendservices-com/fbapp/php/formpage.cls.php on line 15

Fatal error: require_once(): Failed opening required 'fbapp/inc/utilities.inc.php' (include_path='.:/usr/lib/php:/usr/local/lib/php:/home/airengin/php') in /home/airengin/public_html/airendservices.com/airendservices-com/fbapp/php/formpage.cls.php on line 1Warning: require_once(fbapp/inc/utilities.inc.php): failed to open stream: No such file or directory in /home/airengin/public_html/airendservices.com/airendservices-com/fbapp/php/formpage.cls.php on line 15

Thank you


Looks like you are using an older version of the software. Simply download the newest version and reupload your form, then you should be good to go. :)
Sep 8th, 2016 at 03:14 PM
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DaveOzric
Registered User
39 posts

Hello, I have downloaded and installed the newest version but still get errors. Have a look here. http://cosmicperception.ecowebdesign.ne … led-1.html

Any ideas what could cause this on my server?

PHP Version 5.4.45
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
Sep 8th, 2016 at 03:16 PM
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Scott Swedorski
VP of Software Development
0 posts

DaveOzric wrote:
Hello, I have downloaded and installed the newest version but still get errors. Have a look here. http://cosmicperception.ecowebdesign.ne … led-1.html

Any ideas what could cause this on my server?

PHP Version 5.4.45

This issue could be caused by permissions not being properly set on your server. With an FTP client, locate the folder called storage and change the permissions for that folder and all folders under it to 755. That should then fix the issue.

You did delete the form off the server though and re-exported/uploaded with the updated version correct?
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Sep 9th, 2016 at 11:22 AM
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DaveOzric
Registered User
39 posts

This test page is a brand new blank form I created with Dreamweaver and the latest version of the form builder.

I have set the permissions with no luck. My server is PHP DSO handler not suPHP but my old sever was too. They upgraded my account to a new CentOS but instead they moved it to a totally new VPS by just moving the files/databases. So I can only guess it's some setting on the server. If I can't figure it out I will have to abandon this form builder. :(

No other reports of this error anywhere?

Thanks
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
Sep 9th, 2016 at 02:57 PM
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Adam East
Registered User
3,293 posts

DaveOzric wrote:
This test page is a brand new blank form I created with Dreamweaver and the latest version of the form builder.

I have set the permissions with no luck. My server is PHP DSO handler not suPHP but my old sever was too. They upgraded my account to a new CentOS but instead they moved it to a totally new VPS by just moving the files/databases. So I can only guess it's some setting on the server. If I can't figure it out I will have to abandon this form builder. :(

No other reports of this error anywhere?

Thanks


It looks like PHP is not even enabled on your server. Have you contacted your hosting company about this? I would recommend sending them an email asking them to confirm your server meets the minimum requirements for WFB. Yip cam find those here http://www.coffeecup.com/help/articles/ … m-builder/
Sep 9th, 2016 at 04:40 PM
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DaveOzric
Registered User
39 posts

I don't know about that. I have a number of CMS sites running without issue.

I can give you the details of my server but would need to have this private. Is there some way to do this?
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
Sep 9th, 2016 at 04:51 PM
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DaveOzric
Registered User
39 posts

PHP Version 5.4.45

cURL support enabled
PDO drivers sqlite, mysql
Session Support enabled
Registered save handlers files user mm
Registered serializer handlers php php_binary
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
Sep 9th, 2016 at 04:53 PM
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DaveOzric
Registered User
39 posts

I do have my PHP handler set as DSO/ModRuid2 not suPHP which is different than some servers. It's faster that suPHP which I like.

I sent my hosting company the website to test and they said it did not work on their test sever either.
A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.
Sep 9th, 2016 at 04:57 PM
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Adam East
Registered User
3,293 posts

DaveOzric wrote:
I don't know about that. I have a number of CMS sites running without issue.

I can give you the details of my server but would need to have this private. Is there some way to do this?


You can open a support ticket and we can speak there.

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