Installing on my own server - Post ID...

User 103173 Photo


VP of Software Development
0 posts

Again, you do not upload the _exported folder. You upload the CONTENTS of that folder. Since you uploaded the folder itself, your form is now here:

http://shadetreewebsiteservices.com/Con … ctForm.php
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User 2808500 Photo


Registered User
38 posts

OK, I save it to my httpdocs files on my PC for this website.
I look in my IPstitch program, and now see "ContactForm_exported folder.

If I open that up to load on my in my IPswitch program, I see two more folders... ContactForm & ContactForm.php
Exactly what gets loaded to my server in the httpdocs files?
User 103173 Photo


VP of Software Development
0 posts

Michael Capps wrote:
OK, I save it to my httpdocs files on my PC for this website.
I look in my IPstitch program, and now see "ContactForm_exported folder.

If I open that up to load on my in my IPswitch program, I see two more folders... ContactForm & ContactForm.php
Exactly what gets loaded to my server in the httpdocs files?

100% of everything located inside of the _exported folder always gets uploaded.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2808500 Photo


Registered User
38 posts

Are you saying I just have to load the two folders on my server?
"THAT" is what is in the folder.

"Everything" is two folders.
User 103173 Photo


VP of Software Development
0 posts

Michael Capps wrote:
Are you saying I just have to load the two folders on my server?
"THAT" is what is in the folder.

"Everything" is two folders.

Yes, that is the definition of everything Michael. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2808500 Photo


Registered User
38 posts

Thank you.

Ok we are making progress.
I now have a form on my site.
http://shadetreewebsiteservices.com/WebsiteDesign.html
However it is not sending email to Shade Tree Website Services.
On the Form Publishing page, It has a place for a email and a password.
It says to use my login for Coffee Cup there, is that correct? mail@shadetreenetwork.com & password

I'm wanting the mail to be sent to mail@shadetreewebsiteservices.com

Where am I going wrong?
User 103173 Photo


VP of Software Development
0 posts

Michael Capps wrote:
Thank you.

Ok we are making progress.
I now have a form on my site.
http://shadetreewebsiteservices.com/WebsiteDesign.html
However it is not sending email to Shade Tree Website Services.
On the Form Publishing page, It has a place for a email and a password.
It says to use my login for Coffee Cup there, is that correct? mail@shadetreenetwork.com & password

I'm wanting the mail to be sent to mail@shadetreewebsiteservices.com

Where am I going wrong?

There are a few things you can try that sometimes fixes things:

1. Go to Settings > Notification tab and change the From: Field to the name of your E-Mail element in the form. To find this name click on the E-Mail element in your form and click the properties tab. Take note of the Name element. This is what you need to enter into the From field. You want to place it in brackets like this [email1]. Your setup looks like this:

https://www.coffeecup.com/files/webformbuilder/wfb-notices-tab.png

2. Check your SPAM folder. Sometimes emails can get trapped there.

3. Try using different email address under the Settings > Notification tab. Use Gmail, Yahoo, MSN etc.

4. Use S-Drive or find another hosting provider for just your forms.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2808500 Photo


Registered User
38 posts

I just did that, and BINGO!
I think it is working now.
I just got my first mail anyway.
I thank you for your patients and help.
I will get back tomorrow if I have anymore questions.

Thanks, Michael
User 2808500 Photo


Registered User
38 posts

OK another problem.
When I try to send a picture with a message, it tells me the file is to large.
I'm only trying to send 1200 pix wide & 1400 wide pictures.
User 103173 Photo


VP of Software Development
0 posts

Michael Capps wrote:
OK another problem.
When I try to send a picture with a message, it tells me the file is to large.
I'm only trying to send 1200 pix wide & 1400 wide pictures.

Dimensions have nothing to do with file size. ;)

You control File Size under the Upload File Properties.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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