Michael,

Open your form as if you were going to edit it. Now save it using the File menu and choose "Save As" and save it to your desktop.

After you do that you should see a file on your desktop with whatever name you gave your form and it will end in a .fb (if you have file extensions turned on on your computer.)

If you only see a file with your form name there and it doesn't have an .fb at the end of it then that is most likely it, now send that file to CC. That is the file they need, the file your form actually is saved as, not the exported stuff. The file you open to edit your form.

I did what you said, and it did put a icon on my desktop.
In my desktop files I only see the file with .fb
There is not one without the .fb

Also, The file I open to edit my forum is the .fb file.
It won't let me send that one.

Well not sure why you can't send it, but at least now you know what file it is he needs and that's more than you knew before right? *smiles*

Might be the size or something, not sure what that problem would be, you can work that part out further with Scott, good luck!

Upload it to your server and post a link to it.

Ok, I loaded the file in my httpdocs files on my server.
http://shadetreewebsiteservices.com/ST-ContactForm.fb

The reason I can't send a .fb file is you do not allow that extension.......
Sorry, we couldn't add your post for the following reasons:
Your attachment must be one of: .TXT, .SNP, .ZIP, .RSD, .RLM, .RLMP, .RED, .GIF, .JPG, or .PNG format.

Link does not work.

Michael,

You can send any sort of file by encapsulating it in a .zip archive. .ZIP is one of the formats listed in the error message you cite. Many zip / unzip utilities available for MS-Windows are listed at http://download.cnet.com/s/zip/ (I can't comment on one or another of these because I use Linux, which has its own set of alternatives.)

I also use Linux on my server.
I shouldn't have to have extra software to send whatever file Coffee Cup is asking for.

Only files my form generates is as follows....
ST-ContactForm_exported
and the ST-ContactForm.fb

Open that up, and you have....
ST-ContactForm1
& ST-ContactForm1.php
C:\Users\michaeld\Documents\ShadeTreeWebsiteServices.com\httpdocs\ST-ContactForm1_exported\ST-ContactForm1

You do understand the concept of uploading right? You do this daily anytime you make a change to your website or even upload this form to your server. It is called an FTP client. What extra software is required then? You already have what you need because you are using one of those tools now. Use that FTP client and upload that file to your server.

The file I have asked for (you posted a link to ST-ContactForm.fb) so you know what we needed, but that file is not there. Again, this is the file we need not some PHP file, folder, document, pdf, graphic or html page. Just the .fb file, only the .fb and nothing but the .fb file. If you copy and paste any text then that is not the .fb file. Again, just the .fb file.

15 days on this same topic has to be a record!