Hi, I downloaded the latest version of the software last night, and have deleted the code from VSD and replaced it with the new software code, and re-published, but my form is not sending emails? I have added myself as a bcc so that I can continue to see that everything is working, but I'm not getting any of the test submissions, what have I done wrong?
Link is http://www.clwydretrieverclub.co.uk/workingtests.html
Janet Costidell
Registered User
322 posts
Keith W Jones
Ambassador
580 posts
Janet
How are you sending the form, through s-drive or your own server?
Keith
How are you sending the form, through s-drive or your own server?
Keith
Janet Costidell
Registered User
322 posts
My own server, never had any problems before.
Eric Rohloff
Senior Advisor
20,271 posts
The first thing I would do is rename your form and drop the spaces.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Janet Costidell
Registered User
322 posts
I only named it after it didn't work, thinking that it might be the lack of name that was the problem. I'll try that tho.
Janet Costidell
Registered User
322 posts
Still not working, it's getting quite urgent now, I'm getting enquiries about it!
Eric Rohloff
Senior Advisor
20,271 posts
I just tested your form. I'm waiting a while to see if I get an email. I know I've seen delays sometimes on some hosts.
Can try doing a test form without the paypal enabled to rule out a bug with that?
Can try doing a test form without the paypal enabled to rule out a bug with that?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
It's easy to overlook something you're not looking for.
This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
Keith W Jones
Ambassador
580 posts
I've just updated one of mine and that is ok but I am using s-drive.
Similar issues have been reported in past:
http://www.coffeecup.com/forums/web-form-builder/form-not-submitted-failed-to-send-email/.
Keith
Similar issues have been reported in past:
http://www.coffeecup.com/forums/web-form-builder/form-not-submitted-failed-to-send-email/.
Keith
Janet Costidell
Registered User
322 posts
I've now changed all the email addresses to ones that were on the server, still nothing.
Keith W Jones
Ambassador
580 posts
Note: Some web hosts will not send the email if a reply-to address is not selected. It is a good idea to choose one even if you don't expect to reply.
Keith
Keith
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