Form not sending email - Page 3 -...

Apr 6th, 2015 at 04:03 PM
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Scott Swedorski
VP of Software Development
0 posts

You welcome! :)

If you are happy with our support service, we would greatly appreciate if you could take a moment and share your experience with others.

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Apr 6th, 2015 at 04:29 PM
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Keith W Jones
Ambassador
580 posts

Worth remembering the s-drive, does make things simple.

Keith
Apr 6th, 2015 at 04:59 PM
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Janet Costidell
Registered User
322 posts

Gah, just had a facebook message from someone who has been charged £14 from using the forms, but I have had no notification - no evidence of his submission either on S-Drive! I am so confused.

Edited to add - how can he have got as far as paying via paypal and no notifications or form submission data be received? I have just done another test, and it worked fine for me.
Apr 7th, 2015 at 03:18 PM
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Steve
Senior Advisor
3,121 posts
Online Now

i think he may be trying to bamboosal you! I would check your paypal statements for the time in question. If there is nothing reported there then there is nothing to worry about. Ask him to provide you with a paypal reference number as proof.

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Apr 15th, 2015 at 10:54 AM
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Rainer Ehrhardt
Registered User
5 posts

I have the same problem. Preview is fine, but after uploading it to my server, the form sends an error message after filling it out. No mails are created. It´s a very simple form. Other forms - much more complicated - work fine.
Rainer
Apr 15th, 2015 at 11:42 AM
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Jo Rice
Senior Advisor
10,951 posts

Rainer Ehrhardt wrote:
I have the same problem. Preview is fine, but after uploading it to my server, the form sends an error message after filling it out. No mails are created. It´s a very simple form. Other forms - much more complicated - work fine.
Rainer


Hiya Rainer,

We need to know what the error message is to better help you know where the issue is. A link to the form would help as well.
Jo

http://elementsinwebdesign.com
Apr 15th, 2015 at 01:42 PM
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Janet Costidell
Registered User
322 posts

Hi all, thank you for your help! Scott has confirmed that my issue was that I didn't have the most up to date PHP installed, issue solved!
Apr 15th, 2015 at 01:43 PM
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Jo Rice
Senior Advisor
10,951 posts

Awesome, glad it was an easy fix for ya, enjoy!
Jo

http://elementsinwebdesign.com

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