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I have a site

https://houstoncoolpools.com/

Yesterday I made aditions to the site and they look fine on my computer and my test computers. But at the client the additions aren't responding correctly - about half way down there is a blue row with a jpg and copy next to it. Right below the blue row the top 2 pics were added. They show up smaller also. Not on all machines.

I almost thought it was a browser issue but the clients machine is new.

Any thoughts folks?

Thanks

Byron

Byron
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Byron Tipping wrote:
I have a site

https://houstoncoolpools.com/

Yesterday I made aditions to the site and they look fine on my computer and my test computers. But at the client the additions aren't responding correctly - about half way down there is a blue row with a jpg and copy next to it. Right below the blue row the top 2 pics were added. They show up smaller also. Not on all machines.

I almost thought it was a browser issue but the clients machine is new.

Any thoughts folks?

Thanks

Byron

Byron

are you talking about the images
ten steps to the perfect pool & the one next to i

if so they look ok from here
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User 458539 Photo


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Ten steps and articles from the owner and the illustration. They look fine on mine to but not on his and I found an old computer running Win 7 and its wrong n that one to.

But his computer is ok - he told me that another computer at his office is wrong to

Byron
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Byron Tipping wrote:
Ten steps and articles from the owner and the illustration. They look fine on mine to but not on his and I found an old computer running Win 7 and its wrong n that one to.

But his computer is ok - he told me that another computer at his office is wrong to

Byron


Looks great on all browsers including Internet Explorer,, windows 10 (threw windows 7 away with the straw hats
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 458539 Photo


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Yeah in win 7 but its the only machine here I can get this error on

I dont get it - I saw his computers - they were fairly recent machines
User 458539 Photo


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Do you see what looks like kind of a water mark in the blue row?

User 2699991 Photo


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Byron Tipping wrote:
Yeah in win 7 but its the only machine here I can get this error on

I dont get it - I saw his computers - they were fairly recent machines


Tell him to rip out the machine that doesn't do it, and throw it into the deep end of one of the pools he has built
:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

seriously it's impossible to even guess what's going on without getting to grips with the actual machine and is that your responsibility as the webmaster??? if it was occurring on all perhaps but only 1. I have tried it on all major browsers including the latest kids on the block, and it behaves ok (except the social icons need tweeking at laptop device sizes (they are a bit big and not align, but a small detail only
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 2699991 Photo


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5,391 posts
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Byron Tipping wrote:
Do you see what looks like kind of a water mark in the blue row?



yes can see that too
Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://mawarputih.coffeecup.com/forms/contact-wayan/
User 458539 Photo


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1,647 posts

Thanks Wayan - -
User 379556 Photo


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I too see that watermark saying 'Houston Cool Pools'. If Byron didn't put it there, it seems fair to assume that someone else did.

It also seems reasonable for Byron to request screen-shots of the problems which the client mentions unless Byron has himself seen those problems on his client's computers. Those screen-shots could also be attached here to help forum users identify the cause of the problems.

Frank

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