All form email is designated as spam!...

User 20128 Photo


Registered User
30 posts

The past few days the submitted forms have been designated as ***spam***. I contacted our webhost yesterday, they made sure that coffeecup.com was whitelisted in their spam guard. Still happening this morning, I asked again and sent the full header of the form mail.

This was their response this morning. (Having all mail that goes through the form spelling out "spam" sure doesn't look professional.)

Hello Dianne,

The sender’s address/domain "newsletter.coffeecup.com" and IP are flagged on multiple blacklists (URIBL and Validity-related RBLs). This wil cause the email to be tagged as SPAM.

RBL: From address listed in PCCC WILD RBL
(https://raptor.pccc.com/RBL)
[listed in coffeecup.com.wild.pccc.com]
0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The
query to Validity was blocked.
See
https://knowledge.validity.com/hc/en-us … 1730681243
for more information.
[64.224.11.52 listed in sa-trusted.bondedsender.org]

To avoid being flagged as spam, the sender should address these issues (e.g., ensure proper email authentication, avoid suspicious content, and monitor their domain/IP reputation).

Let me know if you have any further questions.

Sincerely,
User 187934 Photo


Senior Advisor
20,253 posts

Hi lisaviolet
I would open a support topic and have the CC gurus address the issue with you since this is beyond any of our control.
https://www.coffeecup.com/help/myroom/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 20128 Photo


Registered User
30 posts

I did on Wednesday, but I got one response on Thursday saying they couldn't see my attachments. Since then, nothing.

Even the one reply I received directly from them was marked as spam. I'm still waiting for an update.

Thanks.
User 20128 Photo


Registered User
30 posts

What all coffeecup mail looks like.
User 2699991 Photo


Registered User
5,207 posts
Online Now

lisaviolet wrote:
What all coffeecup mail looks like.


Me too for the first attachments you put the link to on your first post cant see it

The attachment on this thread is ok

So what you are saying is that all email from CC you get is marked as spam??

I would get back to CC Support and give then the new link you made on this post.

Mastering The Understanding With Hands-On Learning
NEW TO "COFFEECUP SITE DESIGNER" FOUNDATION 6 FRAMEWORK?
STUCK ON SOMETHING?

LEARNING & UNDERSTANDING "THE HOW TO"? THE WHY'S & THE WHEREFORE'S?
WITH WAYAN'S STEP BY STEP TUTORIALS


A simple quick way to contact me
https://rsd-tutorialscom.coffeecup.com/ … l-details/
User 20128 Photo


Registered User
30 posts

It is. I will resend the attachments. Thank you.

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.