This is a catch-22 for us. We hate to commit on any timetables for this exact reason. If we tell everyone that we are creating something, we get a bombardment on more details and complaints on the time frame. If we do not make any comments at all, we get the same amount of emails asking us why not. This is also why we posted nothing on RED until a few weeks ago.
Creating a responsive site designer product is no small task. It is a very, very complex project. We are a small team that works very hard and still manages to bring out quite a few amazing products and reasonable prices. RSD is one that needs careful planning and lots and lots of testing. We get only one chance to make a first impression, so we are going to make it a good one.
This is how we see it.
Q: Are you doing to create a responsive site designer?
A: Yes, we do have plans.
Q: When are you going to release it.
A: We do not have an exact date yet, but we are working hard on it.
Q: But I need it right now. Please give me an estimate on when it will be ready.
A: We don't have an exact date, but we hope by the end of the year. We
hate to commit to any date.
Q: Why is it not out yet, you promised it would be out by the end of the year.
A: We never promised. We just said we hope to release it soon and
hopefully by the end of the end of the year.
Q: But I need it now. Why is it not ready? Stop making false claims. I am angry.
A: We are sorry you are angry. We are trying our best to get RSD released, but this is no small program. It is a full site designer which takes a lot of time/effort and resources. Be patient.
Q: It has been 16 hours since my last email. Why is it not ready yet?
I need this ASAP.
A: In the last 16 hours we have made a lot of progress, but not enough to release it. Hang in there.
Q: Is it ready yet?
A: It has only been 16 hours and 27 minutes. I am sorry, but not yet.
Q: I have just sold a responsive design site to 3000 of my customers, but I cannot deliver. I am angry again.
A: I am sorry you are still angry and sold something you cannot
deliver. We are working hard on bringing thing program to market. Be
patient.
Q: Are you doing to create a responsive site designer?
A: No. We gave up.