Can not login in RED - Post ID 299260

User 2723882 Photo


Registered User
31 posts

I have a valid account with CC and every other CC app lets me login when asked. RED fails to login.
I have dashes (-) in my email address and it is quite long, could that be why it fails?
my email address is mike at world-class-multimedia dot com.

Please let me know as I cannot use some features of RED as a result.

Mike
User 122279 Photo


Senior Advisor
14,450 posts

Do you get any error messages when trying to log in?
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 187934 Photo


Senior Advisor
20,188 posts

Hi karmacomposer,
I see you're using an extremely old version. probably time to upgrade.
There should be an update available next to the download button on your products page.
https://www.coffeecup.com/help/myproducts/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

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