Problem with Visual Editor Tab - Page 3

May 13th, 2011 at 03:13 AM
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Inger
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Chris O wrote:
Inger Eik wrote:
I still have an old laptop with XP, and earlier today, before I posted in this thread, I installed the latest version of the Editor, just to see how it worked. It worked flawlessly.


Hey Inger, just out of curiousity, what service pack did you have on that XP machine and was it XPpro or XPhome ??? When I purchased this box, I paid the extra for XPpro and have more than once, regretted that decision.


My old laptop is XP Home / sp3.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
May 13th, 2011 at 10:37 AM
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Chris
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233 posts

[quote=My old laptop is XP Home / sp3.[/quote]

I guess I'm done with it then. CC tech support indicated that I "must have" SP3 and after having read some reviews by others (review 4 of 4 really got me at: http://download.cnet.com/Windows-XP-Ser … 30456.html ), I have no interest in SP3 and will not install it only to find out then, that there's something else that I must do to get HTML Editor fully functional.

Inger - Thank you kindly for helpful replies.

Chris
May 13th, 2011 at 10:47 AM
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Chris
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233 posts

Jo Ann wrote:
Hiya Chris,

Just to add to the thread, I used XP Pro for many years until this year and used the HTML Editor the entire time without any issues (well few issues mostly of which my computer was just too old to handle things lol). I didn't have to run in any type of compatibility mode at all.

Have you tried reinstalling it? Also, if you haven't done a reinstallation try:

uninstall the program
Run Ccleaner which you can get at http://piriform.com (free program to help clean temp files and remove registry entries from uninstalled files and such. Very trustworthy, many of us use it.).
Reboot your machine
Turn off Firewall and Scanner software
Reinstall the program
Turn firewall and scanner back on and see if it now works.

If you already tried the above then... never mind :/


I have not tried that but will give it a shot - thank you, Jo Ann

Chris
May 13th, 2011 at 03:42 PM
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Inger
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Chris,

Do read this thread

http://www.coffeecup.com/forums/guests- … post159499

and especially the post by Nils where he has posted a solution. His problem is not exactly like yours, but he has XP pro /SP3, and he has come up with a workaround for using the Editor. Maybe this may help you.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
May 13th, 2011 at 11:33 PM
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Chris
Registered User
233 posts

Inger Eik wrote:
Chris,

Do read this thread

http://www.coffeecup.com/forums/guests- … post159499

and especially the post by Nils where he has posted a solution. His problem is not exactly like yours, but he has XP pro /SP3, and he has come up with a workaround for using the Editor. Maybe this may help you.


No go.. Best I can do is "no such interface supported". Installed it as administrator and followed the directions above. If not using an HTML5 doc, what do you normally use? New doctype as html5 doesn't work w/center tab but pulling an older html file from my HDD gets me to the error above (no such interface supported). Thanks again Inger - appreciate the reply.
Jun 6th, 2011 at 06:08 AM
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Mark Boguski
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1 post

I just did an install of the coffee cup on my Win 7 machine and cannot get the visual editor to work, even though the tab is there. There error message refers to using something other than HTML5 and so I tried switching this in preferences to HTML4, HTML1, etc. and the visual editor still doesn't work.
This is a major problem for me and I'd like a refund is this bug can't be fixed.
Jun 6th, 2011 at 07:34 AM
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Inger
Senior Advisor
14,624 posts
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Mark, contact CC support about your issue.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com
Mar 3rd, 2012 at 11:55 PM
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Stephen Constantine
Registered User
3 posts

Cannot get visual editor to launch
Mar 3rd, 2012 at 11:58 PM
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Stephen Constantine
Registered User
3 posts

can someone please call me at Phone Number removed as I cannot get visual editor to launch and I tried everything in this forum and the settings in the tools preferences general tab that needs to be unchecked is not there as well

I just had to repurchase this product because my hard drive crashed, so I need help in getting this to work. I am was able to set everything up and pull down my files from the server but no visual editor and that is the only way I know how to update my website.
Mar 3rd, 2012 at 11:59 PM
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SirAGE
Registered User
1,625 posts

If you updated your HTML Editor and can not get it to launch it is because it is no longer there... The Visual Editor has been taken out of the HTML Editor. It has allowed CC to do some amazing things with the HTML Editor... But if you still have the old version and you can not get it to launch then I would suggest opening a support ticket. :D I would suggest that you try VSD out as it is a WYSIWYG editor and is simple to use...

Hope this helps!
"An Apple doth not fall far from its tree, yet an orange does."

https://lbwebsitedesign.com - Responsive Web Design & Web Hosting Services.
http://helpsite.sirage.com - HTML5, CSS3 and CC Help Video Blog.

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