FTP error 'When sending custom QUOTE...

User 367764 Photo


Registered User
1 post

Since upgrading my FTP I keep getting the following error;

When sending custom QUOTE commands to the remote server, one of the commands returned a 400 or higher error code. [21] Additional information: .
User 2083998 Photo


Registered User
17 posts

I'm getting the same error as well
User 103173 Photo


VP of Software Development
0 posts

Have you both filled out a support ticket yet? If not, please do so. This way one of our techs can look into this for you.

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 213377 Photo


Registered User
1 post

I am getting the same error.

When sending custom QUOTE commands to the remote server, one of the commands returned a 400 or higher error code. [21]
User 38401 Photo


Senior Advisor
10,951 posts

Hiya Terry,

First things to ask would be:

1. Are you using the most recent version of the program? If not please update and try again.

2. What OS and version are you running on your computer?
User 491904 Photo


Registered User
51 posts

Was this ever solved. I am now getting the same error when trying to delete some files folders (templ annd formdata). Both folders are empty.
Using the latest vesion of CC Direct FTP version 6.0 build 2014.
I don't want to put in a ticket yet if the problem was solved some other way.

Guy
User 187934 Photo


Senior Advisor
20,227 posts
Online Now

I would open a support topic.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2599740 Photo


Registered User
5 posts

Has this issue been resolved yet as we are getting the same error. We are using the latest version of CC Direct FTP.
User 122152 Photo


Registered User
7 posts

I can't see a solution to this error and just got this error today using the latest version of CC Direct FTP.
User 187934 Photo


Senior Advisor
20,227 posts
Online Now

Hi Michele,
When was the last time you used Direct FTP before the error?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.