Advice on Speed issue

User 38401 Photo


Senior Advisor
10,951 posts

Hiya guys,

I have been using CC's DirectFTP for quite some time, and prior to that used Bullet Proof FTP and doesn't seem to matter what FTP program I use it's always around 50 kb/s upload. Tried the free version, used to also use WS FTP which was the same. Seems that any FTP program is always slow on the upload. I've always taken this as just how it is until just now when I was checking out the new version of the CC Web JukeBox program. This program is uploading at approx. 250 kb/s so there has to be something I can do to get faster uploads from an FTP program I would think?

Anyone have any clues on what I might try? Here's my specs and I am thinking it might be something I might need to do in the router settings, but not sure what setting I might need to do so any assistance would be appreciated whether it's router or something else to try:

AT & T DSL 6mb
Windows XP Pro SP3
Most recent versions of everything I think

Thanks in advance :)
User 345577 Photo


Registered User
373 posts

Could be ISP-related. As you probably know, almost all ISPs offer higher download speeds than upload. When I visit one of the 'net speed test sites, my upload rating is always much higher than what I get with an ftp transfer.

The ISP also have a means of throttling specific ports and protocols to limit upbound traffic/bandwidth. In the case of ftp, the default port is 21 - your ISP may be keeping a limit on that.

I'd try to examine the settings on the CoffeeCup program that you say achieves a faster upload speed. I assume it's using the built-in ftp facility that is common to other CC software. Maybe there's something you can learn from digging into the advanced settings.
User 38401 Photo


Senior Advisor
10,951 posts

hiya cbrillow,

I don't see any advanced settings at all on the program, it's pretty basic. I looked at all the settings in the ftp area of the program and they are exactly the same as the ftp programs are.

Due to the fact that the jukebox is uploading so fast, I'll assume it's not the ISP or even the Jukebox couldn't do it I would think. I'm pretty sure other CC programs are uploading this fast too, just that this is the first one that had to take a long long long time to upload, since it was uploading all the songs and the others are mostly just small text files and images, so I could actually see how fast it was uploading.

Any other ideas?
User 3004957 Photo


Registered User
855 posts

Are the measurements given in bits or bytes per second? This can be a trap as sometimes things are written or taken the wrong way. I'm not saying this is the case here, just putting my 2 cents in. Generally, uploads and downloads are measured in kilobits or megabits, though sometimes in kilobytes and megabytes. Obviously, the bits figure will be much higher; as an example, something downloading at 240 megabits per second looks fast , but once converted to bytes, (at 8 bits per byte) it is just 30 megabytes per second.

Just a thought...
User 103173 Photo


VP of Software Development
0 posts

Try using http://speedtest.net/ and see what sort of upload speeds you get. Use different servers or maybe one close to where your hosting provider is located.
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User 38401 Photo


Senior Advisor
10,951 posts

the test given looks like it caps it at .25 mb/sec which is 250 kb/sec which sounds about right as to what it was doing when I uploaded using the Jukebox program. The problem I have is that it doesn't do anywhere near that in the FTP program. I am lucky to get around 50 kb/sec in that program. It's definitely kb/sec rather than "bits" as I can visually and timely see the major difference between uploading using the 2 different programs. Takes forever for me to upload using the FTP program, but the other programs seem to get around something that the FTP program isn't. Been like this forever in the FTP Program, long as I've used it I haven't been able to make it go faster than that.

I do believe I had this same issue with a different FTP program also, which is why I'm asking if there's some setting I'm unaware of that would affect the upload speed. I don't personally think it's a program issue just a setting either on the program, my computer, security, dunno, but it's got to be something somewhere if other programs are able to go faster right?
User 1967932 Photo


Registered User
22 posts

First off let me say I love the built in editor. I was reading this forum and since I have only been using the coffeecup ftp for editing files and reloading them to the server. someone said it seemed to be slow so I decided to run a little test. I created two directories on my server test1 and test. I uploaded the same files to both directories, I used my old ftp program first and then uploaded with coffeecup.
Test1-Old ftp program 7 minutes
test2-coffeecup 27 minutes
Sorry guys that is unacceptable for someone who depends on some speed to make a little money.
I will continue to use the editor but transferring lots of files is out of the question.
Bo
User 345577 Photo


Registered User
373 posts

I decided to do a similar test, half-expecting to see that Direct FTP provided similar results to WS-FTP LE, which I've used for years. I chose to upload an entire site with a Zen Cart shopping cart, which has a lot of sub-directories and files.

It took 6mins 22secs with WS-FTP. Started Direct FTP and let it run about 6 & a half minutes before killing it, with only about 1/3 of the files transferred.

It was a very crude test, and I really should have scoured all the internal setting of both programs to make sure that they were operating with the same parameters, so I'm not ready to draw a conclusion. But it does look like there's something to badbo's complaint.

On the other hand, I've discovered something about Direct FTP that I absolutely love: the ability to delete directories without emptying them first. :D With WS-FTP, I have to go into each sub-directory and delete all the files before I can delete the folder. With all the sub-directories in Zen Cart, it's a HUGE pain in the derriere!
User 1967932 Photo


Registered User
22 posts

The files I uploaded were a complete oscommerce template into both folders.
Bo
User 38401 Photo


Senior Advisor
10,951 posts

O M G Chuck isn't that feature of deleting the directories wonderful??? I to find this one of the best features of Dftp over using WS FTP for years myself too :)

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