Popup form not popping up on...

User 2695606 Photo


Guest
2 posts

I created an awesome form using the Web Form Builder software and followed all the instructions available to make it a super-cool popup.

In Chrome I've been unsuccessful in viewing it, and then in Safari it pops up but the sizing is completely different from the way it displayed in the preview on Chrome. (It's all squashed and you have to scroll down the lightbox to see the whole thing...)

Does anyone have any thoughts about why this might be an issue for me? What am I missing here?

Thanks!
User 103173 Photo


VP of Software Development
0 posts

A URL would be very helpful. ;)
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2695606 Photo


Guest
2 posts

Scott Swedorski wrote:
A URL would be very helpful. ;)


:) https://amybirks.squarespace.com

Hopefully that works for you, but it's the backend of my site that i'm updating behind the scenes. I figured out the issue with the sizing on Safari but still can't figure out why it won't display on Chrome.

On another note, is there any way to make the frame around the popup appear less bulky? Or not show at all?

Thanks again!
User 187934 Photo


Senior Advisor
20,271 posts
Online Now

Hi Amy,
You have some extra <html> and <head> </head> tags in your page. Those might be the issue.:)
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.