Plain text not being displayed - Post...

User 2608546 Photo


Guest
6 posts

first let me say that I'm using the trial, and up to this point I absolutely love the form builder software. My issue is I'm creating an order form and using plain text as the item description when I submit an order the plane text fields are not being shown in the confirmation email or on the order form is there a way to make the plane text field show in those areas
User 187934 Photo


Senior Advisor
20,271 posts

Enter it into your Confirmation page.
Go to "Settings" then "Confirm Options" tab. Now delete the [form_results] and select each item separately bu clicking on insert data from. Now find the one that belongs to the plain text and enter your plain text above it.:cool:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

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This is a site I built for use in my job.(HTML Editor)
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This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
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User 38401 Photo


Senior Advisor
10,951 posts

Plain Text elements are just basically text that shows on the form page and not really part of the form results at all. Other than Eric's suggestion, if you are trying to make it show as part of the results of something then you need to add that text to an actual element that will report results. Otherwise you need to do as Eric says and put the text into the HTML of the Results settings.
User 2608546 Photo


Guest
6 posts

Joanne and Eric, I will try what you suggest as far as manually inputting them into the confirm option page. I'm using the plaintext has a description of the product is there a better way to enter the product description. what element would you recommend?
User 2608546 Photo


Guest
6 posts

Eric, Jo Ann,

I know where you are referring to for selecting the information to be displayed, but plaintext has no label or name to select from drop down selection.
User 2607082 Photo


Trial User
1 post

Hi Molo,

I too am a trial user, but I am using a trial of the html editor which I am DEFINITELY going to purchase...it IS awesome! I have not really looked at the form builder too much, but I think what Eric is saying is that you would have to "create" an element that will contain the description of the product in order to have it print out in the results as the description is NOT part of the original configuration.

The only problem I can see is that, based on your email, it sounds like you want to print a description of just the items that show up on the printed results page. Theoretically, you would have to add that information when the "results" page is created in order to have the descriptions print out in the output page.

Perhaps you might be better off creating a javascript for it. If you are familiar with java at all, you could create a function to pass the description of the items that are going to print to a variable and simply have the javascript "write" the descriptions either above or below each item that prints out. That would solve the problem of having to worry about "which" items were going to print each time IF they are different on every output.

User 187934 Photo


Senior Advisor
20,271 posts

Molo wrote:
Eric, Jo Ann,

I know where you are referring to for selecting the information to be displayed, but plaintext has no label or name to select from drop down selection.

In the confirmation page you will remove the [_form_results_] and place each element independently. So you might have
Your email address is [email].
Your name is [name].
Your phone number is [tel]

I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2608546 Photo


Guest
6 posts

Eric I understand the following,
In the confirmation page you will remove the [_form_results_] and place each element independently. So you might have 
Your email address is [email].
Your name is [name].
Your phone number is [tel]

The problem is, a plaintext field which is how I am displaying a description of a list of products does NOT have a element that I can select as in [email] or [name]. I just want a customer to scroll down a list of product, put a quantity next to the one they want and press submit. When I get the order email, I need to see what item was ordered and what quantity. Plaintext is NOT showing up on the confirmation email or order form email.
User 187934 Photo


Senior Advisor
20,271 posts

I didn't know it was a list.:lol:
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2608546 Photo


Guest
6 posts

Here's a pic
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