My Support Room Down for 2 Days?

User 2942998 Photo


Registered User
74 posts

Anyone else having an issue with My Support Room?

I have been getting this error since Friday morning. I knw when this error is a internal server error (I've caused it on my website a few times :P)

This page isn’t working right now www.coffeecup.com can't currently handle this request.

Sent some emails, no response and seems strange that it hasn't bee fixed.
User 122279 Photo


Senior Advisor
14,447 posts
Online Now

I haven't noticed anything wrong with my support room. But there is fairly limited support on weekends, so wait for Monday. Maybe then everything has sorted itself.

Edit: I tried to access my support room now, and now it appeared all blank and empty for me too. I have relayed the problem to the boss.
Ha en riktig god dag!
Inger, Norway

My work in progress:
Components for Site Designer and the HTML Editor: https://mock-up.coffeecup.com


User 453359 Photo


Staff
21 posts

Hello Keith !

We were not aware of this problem, so thank you for letting Inger know :)

We fixed the issue and everything should work again.

Thanks for your patience, and have a great rest of your Sunday.

Hans
warmest regards,

Hans

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