Markup folder missing - Post ID 257441

User 2806441 Photo


Registered User
69 posts

Hi,

When I try to open a file in the editor an error message pops up telling me that a certain markup folder is not found (see attached). F11 and F12 show only rudimentary content. What in the world is going on here?

Thanks,

Ed
Attachments:
User 103173 Photo


VP of Software Development
0 posts

Hey Ed,

You can find instructions here at http://www.coffeecup.com/help/articles/ … ist-error/ on how to fix that.
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2806441 Photo


Registered User
69 posts

Well, it worked but only after some extra work.

I downloaded and unzipped that file and placed it, as described, into the HTML editor folder. Result: same error message as before. Checking that folder I saw that there were two Markup folders inside. So I had to move the contents of the new Markup folder over into the existing Markup folder. Only than did it work.
You might want to mention that in the instructions.

Ed

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.