ERROR MESSAGE: When I click on...

User 2202932 Photo


Registered User
6 posts

THANK YOU for the the instructions on fixing this problem (via the control panel instead of FTP). I've had the same problem as well, and it now seems to be working. :)

Ellie
www.soulinspirationz.com

User 2145695 Photo


Registered User
2 posts

Hi
We have been using sccp as an adddition to our website until recently with no problems. A couple of days ago we updated our site and used the 5 additional pages in sccp to have our site all in sccp. Now when I add something to the shopping cart, then I click on checkout with paypal, I get the following error:

"Error while storing data: Cannot create new route."

I am using PayPal Website Payments Standard.
My website with the shop is http://www.tathara-alpacas.com.au and is on a linux server
User 103173 Photo


VP of Software Development
0 posts

John Crutch wrote:
Hi
We have been using sccp as an adddition to our website until recently with no problems. A couple of days ago we updated our site and used the 5 additional pages in sccp to have our site all in sccp. Now when I add something to the shopping cart, then I click on checkout with paypal, I get the following error:

"Error while storing data: Cannot create new route."

I am using PayPal Website Payments Standard.
My website with the shop is http://www.tathara-alpacas.com.au and is on a linux server

Looks like your server made some changes. You will need to get these issues fixed and that error will go away.

http://www.tathara-alpacas.com.au/ccdat … ertest.php
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2145695 Photo


Registered User
2 posts

Thanks Scott

Problem fixed after being told it wasn't the server, over the phone, but was told to ask paypal if they had made any changes. In the end I emailed a copy of the servertest.php file to my provider & they changed the permissions. Now my site works.
John
User 2162418 Photo


Registered User
1 post

Error while storing data: Cannot create new route.

This is what Im getting when someone clicks on the paypal check out on my site.

www.fivedollarflipflops.com/shop

Is it because I am not using the main root folder? I have set all the permissions to read write inherit.
I have double checked the paypal information I entered into the shopping cart program, and I am hosting through Godaddy.
Please help!
thanks!
User 103173 Photo


VP of Software Development
0 posts

Zak Haque wrote:
Error while storing data: Cannot create new route.

This is what Im getting when someone clicks on the paypal check out on my site.

www.fivedollarflipflops.com/shop

Is it because I am not using the main root folder? I have set all the permissions to read write inherit.
I have double checked the paypal information I entered into the shopping cart program, and I am hosting through Godaddy.
Please help!
thanks!

You have a permissions issue on your server:
http://www.fivedollarflipflops.com/shop … ertest.php

Writable Directory Test
WARNING - Could not open './../store/test.tmp' for writing. Some Shopping Cart Creator Pro functionality (e.g. the stock control) and some payment gateways (all except PayPal and Google Checkout) depend on being able to store data on the server. You should not ignore this warning

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 2503989 Photo


Registered User
1 post

Hi,

I am getting the same error as this, however my permissions are all set to read and write ?

Any other suggestions ?

John
User 103173 Photo


VP of Software Development
0 posts

John Goasdoue wrote:
Hi,

I am getting the same error as this, however my permissions are all set to read and write ?

Any other suggestions ?

John

What is the URL to your shop?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.

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