windows 10 compatibility - Post ID...

User 2683973 Photo


Registered User
8 posts

Hello i use windows 10 insider preview, on previus release (windows 10 technical preview) was all ok, but after last update of windows 10 (to insider preview),website insight got an error and stop work, if i uninstall and reinstall only first run it's ok, the error is access violation at address 007E7E27 in module websiteinsight.exe read of address 00000000
User 166871 Photo


Registered User
185 posts

Yes, I can confirm that....it is Windows 10 build 100130.. Insight will not close have to use Task manager to close.....
Cayucostom
Vista Tom


User 166871 Photo


Registered User
185 posts

Whoops my error, had installed a trial version, now that the licensed version stalled no error
Cayucostom
Vista Tom


User 2683973 Photo


Registered User
8 posts

FOR ME is access violation at address 007E7E27 in module websiteinsight.exe read of address 00000000
User 2614236 Photo


Registered User
136 posts

Same problem. Website insight does not work on windows 10. Program opens but the minute you close the splash screen you get

access violation at address 007E7E9B in module WebsiteInsight.exe.
Read of address 00000000

You cannot exit the program and have to use the task manager.

This happened on upgrade and also after reload of Website Insight.

Tony
User 187934 Photo


Senior Advisor
19,191 posts
Online Now

Hi Tony,
Are you running antivirus? I'm on Win 10 and Website Insight works great.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2614236 Photo


Registered User
136 posts

AVG.

I think Windows defender is kicking in too. Dont usually use windows Im a mac user.
Tony
User 187934 Photo


Senior Advisor
19,191 posts
Online Now

Try shutting down your antivirus.
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 2614236 Photo


Registered User
136 posts

switched off AVG and made sure window defender was switched off. Same outcome. Website Insight will not work. . Reloaded. Rums first time. The minute you close and try to go back in I get same access code error as earlier mentioned and need task manager to close the program.
Tony
User 187934 Photo


Senior Advisor
19,191 posts
Online Now

Ok, I relaunched and now I'm getting the same error. Did you open a support topic?
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com

Have something to add? We’d love to hear it!
You must have an account to participate. Please Sign In Here, then join the conversation.