Report Not Default Folder Loses Chart Screenshot links


Registered User
12 posts

If you Generate a report and don't save it in the default desktop folder - whether condensed or not - it loses the image links to the screenshot and bar chart for each page. :P


Registered User
1 post

Every time I try to create a report (regardless of whether I use the default folder or not), I get a message that says, "Cannot create file "...\screenshot.png". The system cannot find the path specified.


Senior Advisor
2,540 posts

Good morning,

Have either of you submitted a support ticket yet. If not please do so listing your exact steps taken to replicate the issue.
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Sales & Office Manager
82 posts
Online Now

Hey guys!

Our programmer is investigating this error message. He believes he has located the issue. I'll let you know when I have a new build for ya! :)
Learn the essentials with these tips on Responsive Site Designer along with my personal favorite, Responsive Email Designer. You'll be making awesome, code-free responsive sites and newsletters like a boss.

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