Missing Images - Post ID 252636

User 473793 Photo


Registered User
13 posts

I've got an unusual problem. When I generate a report with multiple pages only the screenshot for the first page works. And the first image of the site images are missing.

The screenshot image files are in the 'img' folder but the missing ones are 8 bytes in size as opposed to the 13KB of the one that works.
User 103173 Photo


VP of Software Development
0 posts

What version/build of Website Insight are you using? What is the URL to the website you are scanning?
Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 473793 Photo


Registered User
13 posts

My apologies for the delayed reply.

Version 3.0 build 370

I tried two of my sites hosted on my server - mcsmarts.co.uk & bigdavesweb.com . I also tried 9gag.com just to see.
User 473793 Photo


Registered User
13 posts

Hope these screenshots help a little.
Attachments:
User 187934 Photo


Senior Advisor
19,194 posts

You have this in the head of your page.
<div id="fb-root"></div>


http://www.mcsmarts.co.uk/
I can't hear what I'm looking at.
It's easy to overlook something you're not looking for.

This is a site I built for my work.(RSD)
http://esmansgreenhouse.com
This is a site I built for use in my job.(HTML Editor)
https://pestlogbook.com
This is my personal site used for testing and as an easy way to share photos.(RLM imported to RSD)
https://ericrohloff.com
User 103173 Photo


VP of Software Development
0 posts

Are you using Windows 10 David? If so, try this. Click Settings and under the Browser Agent, select this string and restart Website Insight and scan your site. That should fix the screenshot problem.

Mozilla/5.0 (Windows NT 6.3; Trident/7.0; rv:11.0) like Gecko

Three of your images are linked using some sort of PHP file (safe_image.php). That is causing a problem with Website Insight as it cannot download the images because the script is preventing it from doing so. You will need to remove those images from the script so that they can be parsed in Website Insight.

http://s12.postimg.org/3ml6vxict/Screen_Shot_2015_08_31_at_10_18_37_AM.png

We will also have an update this week to Website Insight that has support for the <picture> tag which will address the other missing images as well as the browser agent.

Learn the essentials with these quick tips for Responsive Site Designer, Responsive Email Designer, Foundation Framer, and the new Bootstrap Builder. You'll be making awesome, code-free responsive websites and newsletters like a boss.
User 473793 Photo


Registered User
13 posts

Using Windows 10 yes.

Also noticed I got my own domain wrong, rather embarrassing. Should be bigdavesweb.com.

Eric, not going to lie to you, I have no clue as to the significance of that. I'm absolutely designing sites in RSD and copy pasting in code in the vain hope it somehow works. And thankfully with the magic that is RSD, nine times out of ten it works.

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