Problems with Windows 7 - Post ID 134122
I have just installed Windows 7, which is giving me no amount of problems - such as Outlook 2010 crashing when I try coping and pasting new text. (Also, saving files by overwriting the previous file, is also giving me problems - at the moment I have to give it another name.)
However, the main problem seems to be when displaying a PDF file, it crashes IE8. Basically, I have a HTML program which calls and displays a PDF file - done in this way to display Stats information. This worked perfectly ok with XP.
The calling HTML file & PDF file are in - 'http://www.surreytt.co.uk/STTA_General/Statistics/Stats1'.
Any suggestions would be most welcome.
However, the main problem seems to be when displaying a PDF file, it crashes IE8. Basically, I have a HTML program which calls and displays a PDF file - done in this way to display Stats information. This worked perfectly ok with XP.
The calling HTML file & PDF file are in - 'http://www.surreytt.co.uk/STTA_General/Statistics/Stats1'.
Any suggestions would be most welcome.
I was able to view your pdf file on Win7 64bit and IE8. It could be lots of things wrong with your PC configuration. However, I'm not sure anyone here can pinpoint exactly what it is.

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I'm very interested in this problem, because I also suffer a similar problem I think (the combination of Windows 7 and Office 2010?).
(I'm only afraid we are not in a right topic here??)
I've worked for more than a year without any problems with Windows 7, Ultimate, 64-bit. (beta and official version)
I've used the beta of Office 2010 Professional 32 and 64 bit for about one year without having much troubles.
Now, for a couple of weeks, I bought the new official Office 2010 Professional 32/64-bit.
I did a fresh install of Windows 7 and Office 2010, after formatting my harddisk, to be shure I have a clean system.
From then my troubles began!!
The problem I have is that about every 1.5 - 2 hours my computersystem starts to take over the system for about 2 minutes (it is very regular). My harddisk is working hard and a lot of "services" (seen by "Taskmanager" (CTRL + ALT+DEL) are working like hell.
At first I also thougt my system was "hanging" but it does not. If I have the patience to wait 2 minutes I get back control of my system??
I don't think it's a virus or some hacking.
There's a lot of traffic to different ip-numbers I don't know exactly why.
Things I did trying to solve the problem:
- updated BIOS to the last version
- updated drivers from graphicscard and everything I could find
- changed keyboard and tried 4 different mice (Wireless, not wireless, Microsoft, Logitech)
- scanned my computer more than ones for malware, virus, ...
- started all over three times installing from scratch: partitioning HD, installing, etc...
- searched Internet and found a lot of people with the same problems but no serious solution.
some of them say it is the mouse, or graphic card or, ....
- I stopped a lot of services, like search, schedulers, automatic updates, and so on.
- Contacted "Microsoft Answers" and I am still having the same problems and I am still looking for a solution.
I remember about some years ago there was a bug in Windows Vista with about the same problem.
So I have the impression it again is a bug in the combination of Windows 7 with Office 2010.
I've tried every combination of Windows and Office with 32 and 64 bit, it did not help.
The only thing to "survive" this painfull period, waiting for a Microsoft solution, is putting a bottle of cognac besides me on the desk. Every time my computer takes over control, I paciently wait for 2 minutes, nipping on my cognac until I get control again.
During this inactive periode it is of no use to try anything. I can only make it worse by hanging the computer and if I have to restart, I'm loosing unsaved data.
When I simply wait for that two minutes. There seem to be no more problems until it starts over, I can do everything I like.
The problem does not happen on the same computer when I start (dualboot) in Vista Ultimate, 64-bit with Office 2007 Professional 32 bit!
PS. My system:
Desktop with dual boot: Windows 7 Ultimate, x64, Eng/Dutch GUI, Vista Ultimate x64, SP2 ENG/Dutch GUI
MB: ASUS P6T Deluxe V2, L144
CPU: Intel Core i7, 950, 3.06 G, 8MB QPI DDR3 LGA 1366-L144
RAM: 12 GB, Kingston, HyperX DDR3 Non-ECC CL8 kit6x2GB
HD: 4x Seagate 1TB, 7200rpm, SATA-2, s-300
Video: Asus EAH4890 TOP/HTDI/1G
Screen: TFT 21” Widescreen, Eizo Flexscan S2111W
2nd screen: TFT 19",Eizo Flexscan L 768
Power: OCZ 900 W
Keyboard: Logitech, Wired on PS/2
Microsoft comfort, wired on USB
Mouse: Microsoft Lasermouse 6000 wireless
Microsoft HABU, wired on USB
Logitech standard, wired on usb
Logitech Trackman, wired on usb
(I'm only afraid we are not in a right topic here??)
I've worked for more than a year without any problems with Windows 7, Ultimate, 64-bit. (beta and official version)
I've used the beta of Office 2010 Professional 32 and 64 bit for about one year without having much troubles.
Now, for a couple of weeks, I bought the new official Office 2010 Professional 32/64-bit.
I did a fresh install of Windows 7 and Office 2010, after formatting my harddisk, to be shure I have a clean system.
From then my troubles began!!
The problem I have is that about every 1.5 - 2 hours my computersystem starts to take over the system for about 2 minutes (it is very regular). My harddisk is working hard and a lot of "services" (seen by "Taskmanager" (CTRL + ALT+DEL) are working like hell.
At first I also thougt my system was "hanging" but it does not. If I have the patience to wait 2 minutes I get back control of my system??
I don't think it's a virus or some hacking.
There's a lot of traffic to different ip-numbers I don't know exactly why.
Things I did trying to solve the problem:
- updated BIOS to the last version
- updated drivers from graphicscard and everything I could find
- changed keyboard and tried 4 different mice (Wireless, not wireless, Microsoft, Logitech)
- scanned my computer more than ones for malware, virus, ...
- started all over three times installing from scratch: partitioning HD, installing, etc...
- searched Internet and found a lot of people with the same problems but no serious solution.
some of them say it is the mouse, or graphic card or, ....
- I stopped a lot of services, like search, schedulers, automatic updates, and so on.
- Contacted "Microsoft Answers" and I am still having the same problems and I am still looking for a solution.
I remember about some years ago there was a bug in Windows Vista with about the same problem.
So I have the impression it again is a bug in the combination of Windows 7 with Office 2010.
I've tried every combination of Windows and Office with 32 and 64 bit, it did not help.
The only thing to "survive" this painfull period, waiting for a Microsoft solution, is putting a bottle of cognac besides me on the desk. Every time my computer takes over control, I paciently wait for 2 minutes, nipping on my cognac until I get control again.


During this inactive periode it is of no use to try anything. I can only make it worse by hanging the computer and if I have to restart, I'm loosing unsaved data.
When I simply wait for that two minutes. There seem to be no more problems until it starts over, I can do everything I like.
The problem does not happen on the same computer when I start (dualboot) in Vista Ultimate, 64-bit with Office 2007 Professional 32 bit!
PS. My system:
Desktop with dual boot: Windows 7 Ultimate, x64, Eng/Dutch GUI, Vista Ultimate x64, SP2 ENG/Dutch GUI
MB: ASUS P6T Deluxe V2, L144
CPU: Intel Core i7, 950, 3.06 G, 8MB QPI DDR3 LGA 1366-L144
RAM: 12 GB, Kingston, HyperX DDR3 Non-ECC CL8 kit6x2GB
HD: 4x Seagate 1TB, 7200rpm, SATA-2, s-300
Video: Asus EAH4890 TOP/HTDI/1G
Screen: TFT 21” Widescreen, Eizo Flexscan S2111W
2nd screen: TFT 19",Eizo Flexscan L 768
Power: OCZ 900 W
Keyboard: Logitech, Wired on PS/2
Microsoft comfort, wired on USB
Mouse: Microsoft Lasermouse 6000 wireless
Microsoft HABU, wired on USB
Logitech standard, wired on usb
Logitech Trackman, wired on usb
I was able to view your pdf with no problem. This means that the problem is local to your hard drive. It is crashing for you because of the corrupt ie install, but it is not for anyone else. Once you get the problem fixed or use a different browser you will notice that it should be fine.
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My Web Development Company: http://www.innovatewebdevelopment.com (Created with Coffee Cup Software).
My Personal Website: http://www.EricSEnglish.com
It would be unusual if Microsoft's flagship application didn't work properly on their latest OS.
or would it?
I could view John's pdf file on XP as well (nice clear graph).
Once a file is sitting on the server, I would assume viewing problems are most likely to be somewhere on the client computer not the server.
Windows and/or corrupted instals can do weird things.
I have to send a colleague email attachments regularly, but he receives my emails without the attachments.
In desperation I uploaded the attachments (xlsx files) onto my site's server and emailed him the links, then drove round to his house with printed versions "just in case".
Good thing I brought the printouts, when I got there he was scratching his head looking at dialogue boxes.
I tried for myself - the browser got onto the folder on the server and listed the files, when I clicked on a file to download, I was asked whether to save or open as normal - from then on it got weird with all kinds of error messages and dialogue boxes mentioning unknown XML files and my own files with a .zip instead of .xlsx extension.
I didn't look at his browser closely but it might have been the dreaded IE6.
But it all works perfectly on my own computer.
or would it?
I could view John's pdf file on XP as well (nice clear graph).
Once a file is sitting on the server, I would assume viewing problems are most likely to be somewhere on the client computer not the server.
Windows and/or corrupted instals can do weird things.
I have to send a colleague email attachments regularly, but he receives my emails without the attachments.
In desperation I uploaded the attachments (xlsx files) onto my site's server and emailed him the links, then drove round to his house with printed versions "just in case".
Good thing I brought the printouts, when I got there he was scratching his head looking at dialogue boxes.
I tried for myself - the browser got onto the folder on the server and listed the files, when I clicked on a file to download, I was asked whether to save or open as normal - from then on it got weird with all kinds of error messages and dialogue boxes mentioning unknown XML files and my own files with a .zip instead of .xlsx extension.
I didn't look at his browser closely but it might have been the dreaded IE6.
But it all works perfectly on my own computer.
http://www.drivingnt.com/
Windows 7
Windows 7
Thanks for your helpful replies:-
1) I have now discovered how to overwrite previous files - have to change Permissions (for each edited file), though as I am the admin., not sure why - should be a global option somewhere.
2) Have to look further into the Outlook problem.
As regards the PDF graph problem, in
1) http://www.vetts.org.uk/VETTS_General/Statistics/
2) http://www.tvttl.co.uk/TV_General/Statistics/
these graphs can be viewed under Windows 7 on my PC, without any problems (created using Excel 2007). (An 'Active X control' option appears.)
However, in
http://www.surreytt.co.uk/STTA_General/Statistics/
I cannot view the PDF under Windows 7, created using Excel 2010. (An 'Active X control' option also appears.)
It seems that the problem is Excel 2010, so I'm going to have look into that product.
1) I have now discovered how to overwrite previous files - have to change Permissions (for each edited file), though as I am the admin., not sure why - should be a global option somewhere.
2) Have to look further into the Outlook problem.
As regards the PDF graph problem, in
1) http://www.vetts.org.uk/VETTS_General/Statistics/
2) http://www.tvttl.co.uk/TV_General/Statistics/
these graphs can be viewed under Windows 7 on my PC, without any problems (created using Excel 2007). (An 'Active X control' option appears.)
However, in
http://www.surreytt.co.uk/STTA_General/Statistics/
I cannot view the PDF under Windows 7, created using Excel 2010. (An 'Active X control' option also appears.)
It seems that the problem is Excel 2010, so I'm going to have look into that product.
Just used Google Chrome Web Browser - no problem, works OK. So, it could be an IE problem.
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